Room Host

The Walworth Living Room (WLR) Host will be responsible for helping people feelwelcome and engaged in the life of the WLR.. The WLR is a space where peoplecan hang out, enjoy activities, build relationships with each other, eat, learn, share, The Walworth Living Room offers a community meal, activities, resources andworkshops that support people to:

• Spend time with their friends, family and neighbours
• Meet new people and build new relationships with people of different
backgrounds and experience
• Understand the value of social connections for individuals and society and
the root causes of social isolation
• Share and practise the skills needed to sustain healthy community in a
diverse neighbourhood
• Imagine a more just and beautiful neighbourhood
• Build collective power that enables us to take action or create projects for
the benefit of the neighbourhoodThe WLR Host should imagine that they are the host of a gathering in their home.They will welcome people into the Living Room, helping them to understand whatits purpose and values are and how they can get involved. They will get to knowthe regular visitors and introduce people to each other and encourage them toshare skills and ideas. They will prioritise listening over talking. The role will alsobe responsible for keeping space clean and well organised and for helping withfood and drink service. They will collect data on a regular basis for evaluation andmonitoring.The WLR should be a space that is welcoming, respectful and inclusive toeveryone. Therefore WLR hosts must:
• Welcome people of all backgrounds into the WLR and treat them with care
and respect.
• Be willing to engage in training and staff conversations about issues of
identity.
• Take action to ensure the space is inclusive of all identities., This job description a nd person specifica tion outlines the key a ccounta bilities of,
a nd output required from, the postholder a s well a s skills, qua lifica tions a ndexperience needed in order to ca rry out the role. It is not a definitive list., 1 WELCOMING AND SUPPORTING VISITORS
• Welcome people and help them understand the WLR
• Listen to people and connect them to each other
• Encourage people to share skills and ideas by volunteering to lead
workshops or activities in the WLR
• Assist with marketing the Living Room in the local community, which
might include distributing fliers, updating the website and posting on social media2 FOOD AND DRINK SERVICE
• Assist the Chef with set up and clear up of WLR and meal service
• Plate and serve food and drinks the cafe and process sales
• Follow processes to ensure Health and Safety Legislation is adhered to
and reduce risk3 SUPPORTING OVERALL DELIVERY OF THE SPACE
• Ensure the WLR is clean and well-organised
• Support activity leads to set up and clear up their activities
• Support the membership scheme by helping keep track of volunteer
hours
• Collect necessary evaluation and monitoring data, including counting
participants in the WLR and in WLR activities4 OCCASIONAL DUTIES
• Attend special events organised by Pembroke House which may be
during the evenings or at weekends.
• Complete other tasks commensurate with the level of the role, Take part in weekly and monthly meetings of all staff or smaller
project-based teams helping foster effective team-working and a coherent approach across all our activities.
• Contribute to developing the learning framework for our organisation
as a whole by taking part actively in discussions and learning days.
• Take part in the life of Pembroke House by mucking in when a team
effort is required to get something done.
• A commitment to the Equal Opportunities Policy of Pembroke House
• Act as a First Aider and Fire Marshal if needed only
The above job description is a guide to the work you may be required to undertake butdoes not form part of your contract of employment. Pembroke House reserves the rightto change the duties detailed in this job description to reflect changing circumstances.Changes will be introduced following discussion with the post-holder.

We will offer guaranteed interviews to any candidate who meets the essentialperson specification who also has either a strong connection to Walworth, is fromethnic minority backgrounds or has not accessed higher education., You are a warm and friendly people person who is excited by the idea of spendingthe day chatting with people of all backgrounds. You are a good listener who canmake people feel heard and understood. You should be someone who can staycalm in a busy and sometimes chaotic environment.You will have experience working in low-income/working-class communities andcommunities of colour. You'll be comfortable talking to people who haveexperienced trauma in their lives. You'll be someone who knows the localcommunity well. We have a strong preference for people who speak either Spanishor Arabic.You are committed to helping to make the WLR a space that is welcoming andinclusive of people of all backgrounds, religions, identities and experiences,including people of colour, LGBTQ+ people, disabled people, migrants and peopleof all gender identities and all ages. In order to help build an inclusiveenvironment, you are willing to talk about topics such as racism and homophobiaand to learn about perspectives and ideas that are unfamiliar to you., At least 1 year's experience in a paid or voluntary role in Application which you had to interact regularly with members of the public in a diverse community Comfortable using computer software such as email, Application Google Suite and Microsoft Word or other word processing software Conversational fluency in English and basic competency Interview in written English, Fluency in another language spoken in the Walworth Application area, particularly Spanish or Arabic Food safety experience Interview Food service experience Interview Personal Attributes - Essential Well-connected in the local community. Knowledge of Application local people and local organisations. A willingness to be inclusive of people of all Application/Interview backgrounds, religions, identities and experiences Understanding of and ability to communicate the Interview purpose and values of the WLR Good listener Interview A desire to work in an organisation that is talking about Interview issues such as racism, homophobia and ableism. You don't have to be an expert in any of these things. You just have to be willing to learn. A commitment to a test and learn approach-trying Interview things out, seeing what happens and then adjusting the approach Ability to work independently and as part of a team Interview,
• Willing and able to work from the charity's premises.
• Ability to work occasionally outside of normal office hours including
evenings
• Sensitive to the ethos of St. Christopher's Church
  
  Pembroke House, is a centre for social action and residential community in
Walworth, south-east London.We were founded in 1885, by students from Pembroke College, Cambridge, as oneof the first settlement houses. Shocked by growing poverty and inequality, thepioneers of the settlement movement sought a new approach: taking up residenceto live, work and solve problems alongside local communities.For over 130 years, we've been working to bridge traditional divides and unitepeople - whatever their background or walk of life - in building a better Walworth.

Location: All Saints Hall, Surrey Square Road, SE17 2JUHours of Work: 1 to 2 days per week (between 7 and 14 hours per week),Wednesday to Saturday. Because our opening hours include Saturdays, we areparticularly interested in people who can work regularly on Saturdays.Salary: £26,023 FTE per year (pro rata)Contract length: 1 year with the possibility of extension, Salary: £26,023 FTE per year (pro rata)Cost of living will be reviewed annually and is currently pegged to the HigherEducation single pay spine - a collective agreement negotiated between five tradeunions.Working cultureMany of the team are part-time employees and we all come from diversebackgrounds and experiences. Each staff member has a personal developmentbudget to ensure they feel confident in their roles and have space to grow.Food plays a central and growing role at Pembroke House: when possible we runcommunity lunch clubs, monthly team dinners, healthy breakfasts, and lunches.We also do team trips to shows and exhibitions and offer a staff discount on foodand drink at the Walworth Living Room.We invest in a lively office culture, and support our staff to work flexibly when thiscan be accommodated. No-one at Pembroke House is confined to a desk orcomputer - everyone chips in with projects, events and activities.We subscribe to a generous cycle to work scheme as well as an electric carleasing scheme., We want to support our staff as best we can, and recognise that time away maybe needed for different reasons.Annual Holiday Leave: 28 days paid annual leave per annum (pro rata), plus thestandard Bank and Public Holidays and three discretionary days betweenChristmas and New Year.The leave year begins on 1 April. During the first year of employment, you will beentitled to annual leave on a pro rata basisSick leave: Once staff have passed probation they are entitled to our enhancedsick leave policyDependency Leave: We know that balancing work with caring responsibilities ishard, which is why we have a policy that allows for some time off to support this.Compassionate Leave: When serious and life changing events happen, ourcompassionate leave policy allows for time off to process and recover., A 5% employer's contribution to the pension scheme is offered, subject toqualifying criteria.