Roster Clerk (Maintenance / Works Delivery), Darlington Park Lane

1. Compile and publish agreed rosters using the corporate rostering tool in accordance with Maintenance Rostering Principles, company policies and standards.

2. Prepare rosters for weekly rostered duties. Covering sickness, annual leave, training, briefing and special arrangements. Liaise with relevant line managers to crosscheck roster data.

3. Manage short notice roster alterations liaising with all affected employees and line managers, including gaining verbal confirmation where necessary. Respond to and resolve any queries relating to roster issues.

4. Make roster arrangements for medical examinations and interviews.

5. Make roster arrangements for safety critical competence expiries, training plans, training courses and briefings.

6. Monitor competency data so that no base roster shifts are left uncovered due to expired competencies.

7. Liaise with associated Competency Delivery Specialist on maintaining competency records.

8. Gather and analyse fatigue data and highlight issues to the relevant line manager.

9. Provide information and data to support the route and delivery unit reporting requirements.

· Excellent knowledge of national rostering principles

· Previous successful experience in prioritising workloads and delivering to deadlines

· Ability to demonstrate excellent interpersonal and communication skills

· Previous successful experience of analysing data and producing reports

· Understanding of conditions of service applicable to rostering

· Understanding of roster systems

· Demonstrable ability to accurately manage data and attention to detail

· Previous successful experience of working in a team and engaging with virtual team members

· Able to demonstrate good general IT skills

Desirable

· Geographical knowledge of the route
Knowledge of the UK rail industry

We're dedicated to building a diverse and inclusive organisation that reflects the passengers we serve. To achieve this, we're committed to becoming an open, diverse, and inclusive workplace, leveraging the skills and expertise of our talented workforce. Together, we strive to create a safe and accessible railway for everyone. Discover more about the importance of Diversity and Inclusion at Network Rail by clicking here.

Investing in our people is key to enhancing the safety, reliability, and efficiency of our railway system. If you're passionate about making a meaningful impact, then this opportunity is for you!

About our people and the recruitment process - We're an inclusive employer of choice and we welcome applications from everyone! We encourage our colleagues to work flexibly, as we know traditional working patterns don't always fit. If you want to consider working flexibly, just let us know and we'll do our best to help and invest in your career with us, whilst you have a healthy work life balance.