Royal Mail Property & Facilities Streetworks Supervisor covering Brighton postcode area

The Streetworks Supervisor will support the Technical Services Manager in the provision of a specific facilities service to the Street Furniture & Assets product within a broad-based geographical area, to ensure safety and compliance, meet and exceed financial, customer service, quality and service level agreement requirements in the most effective manner.

Full time 37.5 hours per week (excluding meal breaks) - typical attendance will be 08:00 until 16:00 Monday to Friday however, flexibility is essential.

Key aspects of the role include:

• Lead, coach and motivate the team to ensure that all contractual obligations, internal targets and customer standards are met and exceeded


• Identify training and development needs within the team


• Be the engineer's first point of contact in resolving technical and process issues. providing logistical support to the engineers through procuring materials/parts, or contractor support and liaising with Technical Services Manager to coordinate resource for annual leave.


• Work independently, but within a framework with the other Street Furniture Supervisors, co-ordinating the efforts of Street Furniture based engineers and contractors regarding movement of staff, as necessary and ensuring best practice is shared


• Liaison and coordination with local authorities including applications for Highways notices via administrators to ensure compliance with NRWS Legislation and provide traffic management support and plans as required, working closely with the Technical Services Manager to coordinate and plan works. Undertaking the role of Nominated Supervisor under New Roads Street Works legislation ensuring RMPFS engineers and contractors fully comply with Legislation, Local Authority and RMPFS policies and through guidance, site visits and audits.


• Apply knowledge in a range of technical situations, making personal judgements on how to achieve best quality, cost and time objectives, providing hands-on support to engineers, as required.


• Undertake normal work duties of an Assets Engineer within your geographic area, your area and workloads would be assessed to allow time for supervising effectively


• Accountable for Site Supervisor obligations under New Road Street Works


• Create a culture of support, cooperation, collaboration and teamwork across the Assets product


• Bring support to the Technical Services Manager to ensure Safety, Compliance, Efficiency and Technical Solutions
  
  To have knowledge of and be trained as a SWQR "Street Works Supervisor", as defined and in compliance with, The "Street Works Act"


• To have comprehensive technical knowledge of the Street Furniture & Assets product and processes.


• Be computer literate, particularly in excel and outlook e-mail


• Have good communication skills


• Have the ability to motivate, develop and lead the team.


• Be able to understand and provide high levels of customer service and to build relationships.


• Have good commercial and business awareness and be innovative.


• A full manual UK driving licence is required
  
  Royal Mail Property & Facilities Solutions is responsible for upgrading and safely maintaining one of the largest corporate real estates and property portfolios in Europe, with over 2,600 sites.


We pride ourselves in working to the highest standards of both technical assurance and customer service. It's our job to support Royal Mail in being the best delivery company in the UK and that it is fit for delivering to 29 million addresses nationwide, six days a week.

Through our core delivery pillars of Real Estate & Value Generation, Property Programmes & Projects, and Workplace Services, Royal Mail Property & Facilities Solutions plays a key role in keeping the mail moving.

Royal Mail Property & Facilities Solutions employs 3000 employees and is owned by Royal Mail Group Ltd.

Royal Mail are proud of our diverse employee network groups and the active role they play to support belonging and encourage a positive work environment. We are firmly committed to inclusion and passionate about our people representing the communities we serve.

We are happy to support your need for any adjustments during the application and hiring process. Please share the details within your application if required.

We are Forces family friendly and a Gold signatory to the Armed Forces Covenant. We welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors and military spouses/partners.