Safe Harbour Senior Support Worker

We are open to full time and part time hours - Weekends will be on a rota basis This is a hands on role whilst over seeing the running of the Safe Harbour and managing a small team To facilitate Safe Harbour provision and staffing in Woking. This is a six-week referral only non-clinical service from 9am 6pm seven days per week for those aged 18 plus. The aim of the Safe Harbour is to provide service users with a programme of support and psycho-social education tailored around an individuals circumstances and needs as identified on their support plan which: Reduces the frequency and severity of mental health crises these users may experience; and Provides them with alternative strategies for de-escalation when they do reach crisis.Main duties of the job Manage rotas, ensuring there is adequate cover for winter pressures holiday and sickness Solve issues of staff cover with own and partner organisations as they arise Undertake monthly team meetings with all Safe Harbour staff Deliver one to one monthly supervision for staff, ensuring all performance issues, complaints and support needs are addressed and record on the HR system Breathe Support with annual appraisals for Safe Harbour staff

• Provide support to clients attending the Safe Harbour both in person and virtually on site, and in the community
Utilise a range of appropriate skills such as, but not necessarily limited to, active listening, motivational interviewing, and cognitive behavioural techniques Design and deliver planned and ad hoc one-to-one and group interventions as part of a six-week rolling wellness programme Induct clients and create collaborative and individualised care plans and facilitate the setting of SMART goals Screen and respond to referrals within 48 hours and keep electronic attendance and participation records and complete discharge reports Assist clients in de-escalating and managing impulsivity, intense emotions and relationship difficulties Create safety plans for those experiencing thoughts of self-harm, suicide and other risk-taking urges

Catalyst Support is a non-profit organisation working with people to support their health and wellbeing. Established in Guildford for 35 years, we provide services alongside a variety of statutory and charity colleagues in Surrey and its borders. We believe change is achievable when offered by a flexible, respectful, inclusive and a non-judgemental approach.