Sales Associate
Camper, Marylebone, City of Westminster
Sales Associate
Salary not available. View on company website.
Camper, Marylebone, City of Westminster
- Full time
- Permanent
- Onsite working
Posted today, 27 Nov | Get your application in now to be one of the first to apply.
Closing date: Closing date not specified
job Ref: 6facd64624124744990047ff656090d0
Full Job Description
- Knowing the Key Performance Indicators (KPI's) for Retail related to the store (including previous years' figures): Sales according to Budget, Average Receipt Price, Conversion Rate, UPT.
- Customer Service
- Guaranteeing the customer satisfaction standards set by Retail Management and assessed via the Mystery Shopper.
- Applying Camper's Customer Services policies: o Following the steps of the Sales Cycle. Applying specific SELL FOR SUCCESS training. o Knowing how to transmit product benefits and care tips to the customer. o Applying Camper's guarantees in the event of returns and exchanges, ensuring complete customer satisfaction. o Encouraging customer loyalty. Developing and maintaining commercial relations with customers with the aim of reinforcing the brand's image and prestige.
- Operations and Procedures
- Store Operations: o Opening and closing the Store. o Managing using the SAP program: product registration and reception, product returns, orders and transfers between stores, stocktaking, faulty goods, CLUB CAMPER. o Correctly controlling and managing the cash register. Handling the POS-terminal. o Ensuring the organisation of the storeroom: Managing and ensuring effective and successful stocktaking procedures. Keeping the storeroom in correct working order and tidy. Placing the products on the shelves.
- Image: o Implementing Marketing and Visual Merchandising policies and strategies. o Complying with the Uniform Policy established by the Company. o Keeping the store area clean and tidy., 2 o Keeping the staff room clean and tidy. o Immediately informing of any maintenance incidents.
- Business Knowledge: o Knowing the commercial and brand trends of the Company and its competitors in the sector. o Knowing the Camper collection (lines, concepts, models, materials, soles, technical footwear vocabulary). o Knowing Camper's Customer Services policy. o Knowing the Marketing and Visual Merchandising policies and strategies. o Knowing the SAP tool and its application.
- More than 250 Employees Hiring on JOB TODAY since November, 2024 Camper was founded in 1975 in Mallorca, Spain as a contemporary, casual shoe brand. It is a family-run business dedicated to creating original footwear concepts. Today, the brand has more than 400 stores and is available in over 40 countrie Olivia ValleActive 12 hours ago
Shoe store, Store