Sales Excellence Specialist - United Kingdom, Woking

As Sales Excellence Specialist you will have a passion for implementing processes and resources to drive sales excellence with our new luxury brand, Explora Journeys. Being passionate about travel or cruise retail sales, this role acts as a conduit for other Explora Journeys UK&ROI based teams including Sales and Marketing to ensure our Travel Partners receive seamless interactions and have all the required resources for success.
KEY ACCOUNTABILITIES

- Takes ownership of project management for continuous improvement of systems and processes

- Supports sales strategies with a focus on the UK & ROI markets- Acts as a liaison within the Global Sales team

- Analyses sales intelligence, performance and analytics reporting

- Supports trade events for existing or perspective travel partners both virtual and in person

Minimum 3 years' experience in luxury travel or hospitality in a customer facing or sales support role (cruise industry experience is ideal)

- Strong planning, organisational and budgeting skills

- Excellent understanding of luxury service and operations - specifically in sales distribution B2B and B2C

- Experience with contract management, reservation, sales automation, and CRM

- Excellent training and communication skills

- Thinks entrepreneurially, demonstrates initiative and accountability

- Skilled in working with diverse stakeholders and can inspire change

- Fluency in English plus additional languages
VISA REQUIREMENTS (if any)