Sales Executive
Startin Group
Sales Executive
£45000
Startin Group, Westwood Heath, Coventry
- Full time
- Permanent
- Onsite working
Posted 3 days ago, 26 Jun | Get your application in today.
Closing date: Closing date not specified
job Ref: 25d5e10bbd244fcb815d62f0664f7b6d
Full Job Description
- To sell and promote the sale of all new and used vehicles in line with all aspects of dealership and manufacturer policies
- To create and maintain a positive customer-friendly sales environment whilst taking responsibility for the day-to-day maintenance and presentation of the showroom
- To always be prepared to receive and process new customer enquiries (via telephone, walk-in and email)
- To guide and inform the customer whilst being able to give a competent and enthusiastic presentation of all of the vehicles within the product range
- To achieve both new and used vehicle sales targets along with secondary accessory and financial services targets
- To achieve a high level of customer satisfaction as reported in the monthly customer satisfaction analysis and KPI's
- To ensure all customers are handled with Family-like Care
- To ensure company processes are followed to improve Customer Satisfaction and retention. This includes embracing Customer Satisfaction Action Plans, proactively selling Service Plans and following up finance renewal leads
- To adhere to agreed staff development plans and undertake manufacturer training and e Learning modules to achieve required certification levels
- Record all new and used sales enquiries along with all sales activity in the appropriate sales control/dealer marketing system
- Offer/carry out a vehicle demonstration drive with all new customer enquiries
- To maintain a high level of product knowledge along with a detailed understanding of all current dealer and manufacturer marketing programmes
- You will possess a valid UK drivers licence.
- Working hours are between 8.30am and 18:00 Monday - Saturday with a day off during the week with Sundays on a rota basis 11:00 - 16:00
23 days holiday plus bank holidays - rising to 25 after 5 years continuous service - Pension scheme
- Health & wellbeing benefits
- Death in service insurance
- Staff discount on vehicle purchases
- Staff discount on car servicing & repairs
- Long service and loyalty incentives
- Staff referral scheme
- In-house, manufacturer & professional qualifications
- Company Car
The ideal candidate will have previous motor trade experience or have a proven sales background within a customer facing role. You must have a passion for sales where customer satisfaction is at a forefront. Have the ability to engage with customers and build a rapport quickly. Be well presented with a desire to succeed.
We operate a highly successful team and we are about creating loyal, long term future customers., Highly Competitive salary package - Uncapped potential for the right candidate!