Sales Executive
PM Law Group
Sales Executive
£32000
PM Law Group, Orchard Square, Sheffield
- Full time
- Permanent
- Onsite working
Posted 1 day ago, 29 Jun | Get your application in today.
Closing date: Closing date not specified
job Ref: 4f60e71f0ed24dce991e748014c70145
Full Job Description
- Working with the New Business Supervisor, there will be opportunities for you to get involved in driving the conversion of new enquiries into new instructions.
- Be the first point of contact for all new business enquiries including, taking new customer leads and converting those leads to new instructions both inbound and outbound.
- Answer all phone calls and deal with customer enquiries within Service Level Agreement (SLA).
- Ensure all customer leads are logged on the bespoke case management system and all quotes completed in accordance with firm protocols and within SLA.
- Complete all follow up calls within SLA.
- Advise and assist customers in relation to file opening and any other requirements.
- Be the first point of contact for customer queries and helpline calls as required.
- Provide the highest level of customer service to customers and stakeholders at all times.
- Manage customer payments where required.
- Be a productive contributor to the team.
- Exceed personal targets and KPIs within protocol timeframes.
- From time to time you may be asked to perform other duties and / or to work in other areas of our business where / if necessary
As a member of our Sales Team, you will deal with potential new customers seeking to instruct our specialist team of practitioners in a variety of legal matters. You will provide quotes within strict time scales; create sales opportunities and where appropriate guide and signpost potential customers; whilst being confident and professional on the telephone. You will be able to prioritise workload and handle a broad spectrum of general enquiries relating to these transactions. Having a keen attention to detail will set you apart from others., You will have prior experience of working in a fast-paced sales environment. - You should have a proven track record in generating new business, achieving targets and delivering high quality customer service.
- You will need to have demonstrable skills in an administrative role with strong numeracy skills.
- You'll have the ability to work using own initiative.
- You shall have an excellent telephone and e-mail manner accompanied by strong interpersonal skills to deal with a wide variety of people and clients.
- You will be confident using MS Packages; Word, Excel, Outlook
- You will hold a minimum of 3 GCSE's grade C or above, to include English and Maths
- You will be enthusiastic with a positive work ethic and have a natural desire to want to succeed
Are you looking to join a forward thinking and innovative employer where your OTE can reach £32,000pa? - Industry leading training
- Great working hours: Monday to Friday 9.00am - 5.00pm
- Starting salary of £22,000 + uncapped monthly commission, Rising to £24,000 + uncapped commission after successful completion of your probation period - OTE £32,000 Per year
- Opportunities for you to progress and develop
- Healthcare cash plan
- Pension Scheme
- Free Costco Card
- Free Fruit daily
- Lucrative 'Refer a friend scheme'
- On-site subsidised canteen with relaxation area
- Death in service benefit
- Generous annual leave entitlement: 25 days per year + Bank holidays
- Employee Assistance Programme
- Commission Uncapped
- Annual Summer and Christmas Parties
- Team bonding events
- Award Events
- Additional holiday for long service
We're the PM Law Group and we operate on a national basis offering an array of legal services. Our roots were established over 30 years ago, this means that we have decades of experience in our respective fields.
We have a specialist and dedicated Conveyancing department that forms part of the PM Law Group.
Being at the forefront of cutting-edge technology, we are a modern business who can help individuals across England and Wales to move house. Our technological expertise means we can deal with clients locally or at a distance whilst still providing that ever important human touch.
Across the business, we foster a culture of inclusivity and champion personal development so that each employee has opportunities to shine and flourish, and we want you to be a part of it.
Our Sheffield Head Office, PM House, has been designed to be a high quality and pleasant working environment. In addition to a competitive salary and benefits package we offer: