Sales Executive

Order Processing:
Accurately process customer orders, ensuring timely and efficient delivery of products.
Collaborate with other teams to ensure smooth order fulfilment and resolve any issues that may arise.
Inbound and Outbound Calls:
Handle inbound calls from customers, addressing their inquiries, providing product information, and offering solutions to meet their needs.
Make outbound calls to existing and potential customers, promoting our products, services, and current offers.
Maintain a professional and courteous demeanour on all phone interactions.
Appointments and Follow-ups:
Schedule appointments for prospective clients to discuss product offerings, solutions, and benefits.
Follow up with customers to ensure their satisfaction, gather feedback, and identify opportunities for upselling or cross-selling.
New Account Development:
Identify and target new business opportunities by researching potential clients and industries.
Build and maintain relationships with potential clients
Reporting:
Regularly update and maintain accurate records of customer interactions, orders processed, and appointments scheduled.
Provide detailed reports on KPIs, performance metrics, and progress to the Internal Sales Manager.

Previous experience in sales or customer service roles, preferably in a B2B environment.
Strong communication skills, both verbal and written, with the ability to engage customers effectively over the phone.
Exceptional organizational skills and attention to detail to manage orders, appointments, and customer data accurately.
Proficiency in using CRM and sales management software for tracking and reporting purposes.
Results-driven attitude with a proven track record of meeting and exceeding sales targets and KPIs.
Ability to adapt to a fast-paced environment and manage multiple tasks simultaneously.
Team player with the ability to collaborate with cross-functional teams to achieve common goals.
High level of professionalism, integrity, and customer-centric approach.
Positive, "can do" and "gets it done" attitude

Exchange People are a family-run Employment Business, proudly providing people in North-West England and Central Scotland with careers since 1997.

Not for you? Check exchangepeople.co.uk to view the many other warehouse, factory and production jobs we have available now.

The job operates Monday to Friday, days.

The salary is £27,500 per year.

This is a Permanent position.