Sales Executive - Audi

The role of the Sales Executive is to:
Sell the manufacturer range of new and used car products meeting agreed sales
volumes., This Job Description is not contractual, and the content may be updated at any time.
Follow precisely and consistently the manufacturer sales process including meeting
enquiry management targets.
Understanding of manufacturer mystery shopping criteria and ability to apply this
knowledge when dealing with customers.
Ensure the showroom, displays, customer information, sales activities, vehicle
documentation and other relevant information is kept and maintained accurately and
comprehensively to the required manufacturer standard. To include the display of
manufacturer vehicles.
Using various sources, prospect for new and used car customers on a regular basis to
create sales opportunities. Through the effective use of a follow up process, maintain
regular contact with all new and existing customers to ensure relationships are
maintained for potential (repeat) business.
Actively convey the culture of putting customers first by means of TCF at all times.
Maximise sales opportunities by offering finance solutions to customers, as well as
always adhering to the FCA guidelines with regard to portraying financial information
and regulated activities.
Manage the preparation and handover of sold vehicles to customers ensuring that the
customer is given a full briefing on the operation of the vehicle and its controls
including introducing customers to the aftersales department.
To participate in planning sales campaigns and promotions to maximise sales
penetration and take part fully in on and off site promotions run by the department.
Carry out accurate appraisals of all vehicles offered for part exchange

Essential
Full UK driving licence.
Smart appearance.
Competency in numeracy, literacy and IT.
Previous sales experience

Desirable
Relevant product knowledge.

Experience
Main dealer experience

Harwoods Group is a values led, family owned automotive retail group that was founded in 1931. Our values are lived and breathed by all of our colleagues to enable industry leading customer experience and colleague engagement, as detailed below, With a high colleague engagement score of 72%, Harwoods Group has a real differentiator with our industry leading people development programme, including:

recruitment and selection; onboarding; induction; probation; lets talk one to ones; Harwoods Academy; succession and development; colleague recognition

After continued growth, we now operate with circa 1,100 colleagues across circa 28 state of the art facilities.

· Basic Salary of £23,100 per year

· 25 days annual leave + 8 Bank Holidays.

· Company pension scheme