Sales Manager - Diplomatic Segment

Intercontinental Hotels Group

Sales Manager - Diplomatic Segment

Salary Not Specified

Intercontinental Hotels Group, City of Westminster

  • Full time
  • Permanent
  • Onsite working

Posted today, 18 Sep | Get your application in now to be one of the first to apply.

Closing date: Closing date not specified

job Ref: 12e16e5931c043f381290220a864f9c8

Full Job Description

Reporting to the Director of Sales as our Sales Manager you will be responsible for proactively driving business and managing the relationship of a portfolio of accounts in the Diplomatic Sales Segment.

This role requires total account management, maintaining and growing current account and increasing revenue for group, catering, and individual stays along with all other revenue ensuring this is aligned with the business needs of the hotel and according to the goals and targets set.

The ideal candidate will be expected to conduct client meetings to drive new business opportunities and maintain existing client relationships, as wells as attend and represent the hotel at relevant trade shows.

You will contribute to the delivery of the annual sales and marketing plan relevant to the diplomatic market ensuring ROI is tracked in accordance with the completed activity and above all create pride in team to deliver a consistent guest experience.

  • University or Hotel School diploma or degree

  • A track record of sales achievement with at least 3 years' experience in the service and hospitality industry is essential for this role.

  • Fully networked in the Diplomatic segment

  • Strong strategic planning skills, ability to look ahead and put strategies in place to support the plans.

  • A well-developed commercial acumen and ability to take calculated risks.

  • Excellent presentation and communication skills are key.

  • It is essential that you can work well under pressure, with minimal supervision and maintain high standards and attention to detail.

  • Microsoft package skills, Delphi knowledge and Opera (desirable)

  • Demonstrates relevant cross-functional experience and/or in-depth knowledge of relevant functional topic.

  • Experience in growing customer relationships effectively and working well with GSO networks.

    In Return we are committed to offer and provide our Sales Manager with a competitive salary and a large range of benefits:

  • Competitive Salary plus annual sales bonus and great IHG perks!

  • 31 days holiday each year, including bank holidays, this increases up to a maximum of 33 days (Pro Rated)

  • We provide every employee company sick pay and life insurance.

  • Subsidised childcare support.

  • Professional career development with our IHG Leadership programs

  • Amazing discounts for our hotels and restaurants around the world

  • Discounts from over 15,000 stores - all the way from retail to cinema

  • Most importantly, we'll help you grow, and develop you as an individual and inspire incredible.


  • At InterContinental London Park Lane, our ambition is to define our unique culture.
  • The kind of culture that inspires you to be all you can be.

  • An invitation to tap into your unique personality to deliver and achieve incredible things.

  • An expectation to play your part in empowering and inspiring others.

  • An opportunity to learn, grow and push what's possible.

  • The promise of a personal and professional journey

  • A place where everyone can belong and feel part of something bigger.