Sales National Account Manager - eCommerce (Sainsbury's & Waitrose)

Deliver the plan for profitable growth and excellent execution at Sainsbury's and Waitrose.com by developing and nurturing key contacts, and leading internal cross-functional teams to create and deliver the company strategy. Key Activities: Customer Performance

• Delivery of profitable growth for both Danone and Sainsburys / Waitrose through agreed Joint Business & media plans
• Delivery of yearly internal annual, quarterly and monthly customer targets (RSV Sales, Profit and Market Share)
Stakeholder relationships:
• Deliver clarity of online sale performance tracking and ROI assessment of media plans
• Build and deliver annual customer plans in partnership with Sainsburys / Waitrose team
• Own and develop Danone's ecommerce network with Sainsburys / Waitrose to be their strategic partner
• Influencing and collaborating with Danone Digital shelf and shopper team to ensure content and media creatives are relevant for the channel
Customer Management
• Management of key external relationships to ensure maximum value delivered to Danone from investment
• Lead the development and execution of customer-specific plans for Sainsbury's and Waitrose.
• Relationship management of retail eCommerce teams
• Ensure we are the 'supplier of choice' by understanding best in class ways of working and consistently delivering category lead insight
Retail Execution
• Managing our external media agency to execute the Digital Commerce media strategy
• Monitoring, delivery and execution of PICOS and taxonomy improvements
• Performance Reporting across RSV, NS, MS & Participation Rate
  
  We would like you to demonstrate your following key skills:
Leadership
• Thinks beyond scope before making decisions that can impact others.
• Good commercial acumen with clear examples of strong P&L management
• Good relationship building skills
• Able to work autonomously to find solutions to challenges.
• Able to build their network and can engage others through clear communication
Functional
• Possess an understanding of Digital and eCommerce platforms, preferably within the impulse channel.
• Demonstrate the ability to deliver a demand-led Joint Business Plan (JBP) and/or shopper campaign development and evaluation, including ROI measurement.
• Ability to use questioning and listening to gain true needs of customer
• Good level of commercial acumen
  
  Dedicated to bringing health through food to as many people as possible, we are a leading global food & beverage company built on four businesses: Essential Dairy and Plant-Based Products, Waters, Early Life Nutrition and Medical Nutrition.