Sales Office Administrator

The main aim of the role is to provide support to Sales team and Spare parts.,

• To complete set workloads and tasks within their timescales.
• To ensure that clerical support is given to Sales team through the generating of reports & verbally advising them.
• To receive incoming telephone calls from customers regarding general sales enquiries.
• To receive customer orders via e-mail then the follow through of these orders from receipt to despatch.
• To ensure effective liaison re deliveries and customer queries. Advising customers of short deliveries of their orders and expected delivery dates of their orders.
• To receive return notes from our customers and generating the relevant credit note.
• To proactively promote Vokera products through our customer base and any telephone calls taken.
• As required, carry out general office duties, administration and WP tasks.
• At all times, be aware and adhere to the requirements of the company's Health and safety at work policy.
  
  Administration experience in a sales and customer liaison environment.
• Well-organised and methodical approach to tasks (good time management).
• Computer literate: knowledge of Excel, Word, PowerPoint and Microsoft office.
• Good numerical analytical skills - good understanding and interpretation of statistics.
• Excellent communication skills, written and telephone.
• Strong customer responsive attitude and positive outlook on all issues.
  
  Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do., The role is part of Riello & Vokèra (Carrier's company) which is a leading heating manufacturer with a product portfolio that includes domestic gas boilers & light commercial gas boilers.
  
  Stable working hours
• 25 days of holiday
• Pension scheme
• Life insurance
• Possibility to develop in the company's structure.
Our commitment to you Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is The Carrier Way. Join us and make a difference.