Sales Order Administrator

1. Machine Tools - Renowned for metal cutting machines, including CNC production machines and manual/combination workshop machines.
1. Precision Engineered Components - Supplying spare parts and workholding products to customers worldwide.
2. Industrial Permanent Laser Marking Systems - High-speed, technologically advanced laser marking systems for various industries.

The Role:

We are looking for a positive and motivated individual to join our Spares Sales Team in a part-time, job share capacity. In this role, you will manage the full sales order process, deliver outstanding customer service, and provide essential support to the team.,

• Respond to and manage incoming sales orders and enquiries via phone and email.


• Handle the entire order process from quoting to shipping and invoicing.


• Follow up on quotes to maximize order conversions.


• Prepare and manage shipping documents for UK and international parcels, while coordinating with couriers to resolve any delivery issues.


• Deliver excellent customer service by addressing and resolving queries in a timely manner.


• Collaborate with and support your team members as needed.
  
  We are looking for a positive and motivated individual to join our Spares Sales Team in a part-time, job share capacity., Strong IT literacy and organisational skills.


• Ability to multitask, manage time effectively, and work independently.


• Confident communicator with an outgoing personality and a professional telephone manner.


• Previous experience in a similar role is desirable, but full training will be provided.
  
  Colchester Machine Tool Solutions is a leading provider in the machine tool industry, excelling in three key areas