Sales Support Administrator

The Sales Support Administrator will play a crucial role in supporting Onnec's sales team to ensure smooth operations and efficient processes such as, assisting the Sales Operations Manager in supporting the Pre Sales & Sales Teams by providing administrative support to them for Tender and Proposal preparation stages of the Bid Process through to Opportunity being Won or Lost.,

• Apply organisational and office management skills to support the Pre Sales & Sales Team in ensuring the smooth running of Pre Sales & Sales Office functions.


• Provide a professional and helpful service to internal staff, supporting and encouraging their usage of the office systems, and provide additional administrative assistance when appropriate.


• Provide a professional and helpful service to external customers and suppliers


• Work within the Services Support arena to ensure customer contracts are up to date and the information accurately reflects the contract. 3rd party supplier contracts are maintained efficiently.


• Make sure Supplier PO's are raised.


• Process Sales Orders for the company, so Sales report can be compiled.


• Manage the transition of a small opportunity from Sales to the Operational arena and onwards to project completion. Small projects have an Engineering Installation with a small element of Hardware associated to it.


Roles & Responsibilities:

• To Process Orders on a live system


• Create Small Quotes


• To assist the Sales Operations Manager in all projects as required.


• To be the first point of contact for incoming telephone calls for the Pre Sales / Sales Departments.


• General office administration consisting of photocopying, scanning, shredding.


• To assist in various administrative tasks, such as, Tender Document Collation


• To assist (in times of absence) in various management tasks including production of monthly Pre Sales/Sales Reports and Internal Communications


• Organising Kick off meetings and minute taking.


• Inputting information in to a CRM database.


• Assisting the Pre Sales/Sales team to ensure adherence to processes and procedures.


• Involvement in co-ordination and handover of information where necessary to Operational teams.


• Understanding commercial sensitivity when dealing with customers and applying commercial attitude in a reasonable manner


• Ensuring all proposals, presentations and customer documentation is to a high standard and suitable for customer consumption


• All information provided to be of a high level of detail and accuracy


• Adhere to CRM Procedures as a basis to facilitate business processes.


• Adhere to Sage Procedures as a basis to facilitate business processes.


• To assist in the co-ordination of day-to-day system functionality, advocating appropriate use, while highlighting any non-compliance to the Sales Operations Manager.


• To maintain the accuracy of the company database, ensuring the integrity of the data used as a marketing and telemarketing tool.
  
  Computer literate


• Use of Microsoft products, especially a good working knowledge of Word, Excel and PowerPoint


• Good Organisational skills


• Good inter-personal skills & Communication skills


• Work well under pressure


• Flexible approach


• Meet tight deadlines with thoroughness


• Ability to deal with and prioritise high workloads & take ownership as well as resolving of


• problems/issues


• Enthusiastic and dynamic personality


• Customer focussed and facing


• Presentable and a confident manner
  
  ONNEC Group are a leading independent technology partner and global integrator, with over 30 years experience, and a 800+ team of global experts, specialising in providing end-to-end connectivity solutions that propel organisations everywhere.


From structured cabling to managed services, our end-to-end services give infrastructure that can be completely replied on. Design. Build. Deploy. Optimise. We offer a complete solution for business connectivity.

We are a rapidly growing organisation and finding and retaining the highest calibre of people is fundamental to us for the success of our business, we work hard to create a challenging, supportive and satisfying working environment for all our employees. ONNEC has successfully achieved the Investors in Diversity Foundational Award for our commitment to equality, diversity and inclusion in the workplace.