Sales Support Co-ordinator

To provide administrative support with the annual RFP Process and Sales Support Tools. To comanage the RFP Process from beginning to end which will involve building collaborative relationships with internal and external customers, being responsible for updating and maintaining content management tools and loading hotel rates in a timely manner. Part of the Sales Support Hub you will also be trained on other Sales Support Tools. Job Responsibilities / Main Duties:

• Own and manage in partnership with the National Sales and Database team the annual RFP
Process to ensure an efficient and well communicated process
• Serve as the lead point of contact for all RFP submissions and ensure the timely and
successful delivery of our solutions according to customer needs and objectives
• Ensure National/Global rates are loaded, tested and bookable on all Distribution Channels
• To develop and maintain productive, service focused relationships with external and internal
customers, representing the company and becoming a known point of contact
• Updating and maintaining Content Management Tools
• To provide accurate, up to date information to appropriate internal contacts, responding to
requests in a timely manner
• Where appropriate, identify new sales opportunities
• To assist with the general administrative housekeeping and maintenance of accurate client
data, preparing and presenting reports to agreed deadlines where appropriate
• To develop and utilise a working knowledge of Leonardo Hotels UK and Ireland sales team
members, their accounts and territories in which they operate
• To develop and maintain working knowledge of Leonardo Hotels products and services and
keeping abreast of industry changes

Team Player Plans, organises and uses a systematic approach to get things done Manages time and resources effectively Prioritises actions and manages tasks through to completion in a timely manner Strong problem solving skills Process driven with the ability to co-ordinate large amounts of data Strong knowledge of Microsoft Office software in particular Excel Develops positive working relationships at all levels Communicates openly and clearly both verbally and in writing Continues to be productive in changing and challenging circumstances Acts quickly and positively to new situations Desirable Previous hospitality experience Knowledge of Opera PMS systems to include Sales & Catering Understanding of all booking distribution channels Salesforce CRM experience Proud member of the Disability Confident employer scheme Disability Confident About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.