Sales Support Coordinator

LWC Drinks, Northampton

Sales Support Coordinator

Salary not available. View on company website.

LWC Drinks, Northampton

  • Full time
  • Permanent
  • Onsite working

Posted today, 7 Nov | Get your application in now to be one of the first to apply.

Closing date: Closing date not specified

job Ref: d64bfb407e6f41758c71dd9557e722f2

Full Job Description

Reporting directly to the Depot Manager/Sales manager Objectives of the job:

  • To drive new business in the depot via Lead Generation.
  • To increase customer retention by closely managing the 5 Weekly Report., To ensure a high standard of customer service with creating an initial business relationship with all new customers. Set up initial orders and delivery requirements.
  • Take ownership of solving customer issues through pro-active customer service.
  • To promote the sale of LWC Drinks own brand products
  • Briefing of all office staff and account managers on new brochures.
  • To produce and analyse daily margin reports, to action amendments and follow up on the progress of accounts.
  • To identify customers with spending capacity of greater than £1,000 per week and liaising with the Account Management Team
  • Retaining strong relationships with account managers, helping them in acquiring new business and assisting with their administration needs.
  • Attending monthly sales meetings to present KPI's
  • Generate 10 appointments per week for account managers on prospective new customer.
  • Researching potential customers by using the web and industry news.
  • Use of company databases & account managers to build data base of prospective
  • customers.
  • Plan sales drives on specific areas as agreed with the team.
  • Communicate weekly with account managers on progress and confirm appointments.
  • Using the quote system to provide customers with a basic price list from templates.
  • Produce bi-monthly cask brochure.
  • Liaise with cask suppliers on promotions.
  • Providing key support for account managers; informing them of results from the 5-weekly report, ensuring that they stay aware of business retention and setting up appointments for new business.
  • Inputting orders and reviewing products and accounts on the trinity system.

    Use of Microsoft Excel for spreadsheets and records
  • Ability to identify potential customers within the hospitality industry
  • Good specialist knowledge of the drinks industry, products and the on-trade market.
  • Cold-calling experience
  • Tele-marketing experience / tele-sales -Hospitality industry
  • Self-motivated -keen to progress into an Account Manager/Brands Activation Manager
  • Ability to work on your own and plan daily activity
  • Strong communication skills
  • Target orientated