Sales Support Coordinator - Amazon

As a Sales Support Coordinator - Amazon, you will be responsible for ensuring seamless delivery of all sales administration, reporting and analysis to effectively and efficiently support business strategies and objectives. The Sales Support Coordinator will support the Sales team by performing sales analysis as well as building and maintaining daily relationships to drive sales activities and resolve any issues which may arise within the team, wider business, and customers alike. You will be required to be hands on in assisting the team to optimise Amazon across all regions. How you'll do it

• Demonstrate an ability to develop and maintain a strong working relationship with customers, peers and other departments which will include Product Management, Finance, Marketing and Planning.
• Collaborate with entire sales team including channel support to ensure best practices and information are shared to maximise results and achieve goals.
• Assist customers and sales team with all account related questions, issues, or concerns. Provide accurate, timely information regarding inquiries such as products, pricing, and quotes.
• Run and perform in-depth analysis of reports / dashboards regularly highlighting trends, risks, and opportunities
• Analyse and understand industry market trends, competition, products and pricing that may impact sales efforts and communicate this information to all sales management and other departments as necessary.
• Daily / Weekly financial model (FIMO) loading in Sales Force for non-contractual and contractual.
• Maintain and handle the customer Price List in collaboration with Pricing Management.
• Demonstrate an ability to learn company system applications such as Oracle, Business Objects, Salesforce.com.
• Create Standard Operating Procedure (SOP) to drive efficiency in all the process above
• Collating NPI forecasts when needed.
• Support Amazon Channel Manager in coordinating and executing Amazon action plan.
• Understand and champion Belkin products and categories.
• Coordinate shipment plan between logistic and sales operations.
• Be prepared to share thoughts and opinions, innovate and challenge to drive the business.
• Be part of a positive and collaborative high-performance culture, encouraging teamwork, innovation, and professional growth.
• Understand, communicate, and always uphold Belkin's company values.
  
  Computer literate with a high degree of proficiency in the Microsoft Office Suite of products including advanced knowledge of Excel
• Passion for business, tech savvy and quick to adapt new concepts
• Strong analytical skills, leverage data to develop actionable outcomes.
• Strong English verbal and written communication skills, additional European languages are a benefit
• Ability to perform in a fast-paced environment
• Ability to take the initiative in personal growth and development
• Well organised and detail-oriented, able to meet deadlines with excellent time management skills
• Interest in the tech and consumer electronics industry
What you've done
• Previous experience in an eCommerce sales capacity or equivalent position. Information and Communication Technology industry background is advantageous.
• Proven verbal and written communication skills
• Demonstrative experience of reporting and analysis
• High volumes of administration support within a sales or customer service environment
• Successfully contributed towards the growth of a sales or customer service environment
• Experience managing Amazon Channel is highly desirable
  
  We've got big collaborative spaces for your big ideas, so bring an open mind and leave your suit in the closet. We all are committed to creating unique and rewarding consumer experiences. Everyone is interested in succeeding - for the team, for themselves and for the business. Cross-functionally and across the company, everyone has common goals and aspires to be their best.
You will learn something new or at least look at things differently every day. There are so many smart and creative people around that you'll be motivated to pursue the ideal. Team spirit is infectious. Belkin is an extremely open workplace, where communication is essential. Not every idea will be accepted, but you'll be asked for your point of view. Innovation thrives on multiple and varied levels. At Belkin we challenge conventional wisdom and refuse to accept that something cannot be done. We are committed to diversity. Belkin is an Equal Opportunity and Affirmative Action Employer M / F / D / V. We maintain a drug-free workplace.