Salesforce Acquisition Technology Program Manager

We are seeking a passionate and experienced Salesforce Acquisition Technology Program Manager to lead the integration and customization of Salesforce solutions during agency acquisitions. This role requires a good overall understanding of Salesforce technologies and the ability to drive scalable enterprise-wide solutions that align with organizational goals.

• Guide cross-functional teams to deliver Salesforce acquisition-related integrations and customizations.
• Lead planning and execution of Salesforce integration projects, ensuring alignment with business objectives.
• Create and manage project plans, defining scope, objectives, deliverables, timelines, and resource allocation.
• Serve as the primary contact for Salesforce-related programs, assigning tasks and monitoring progress.
• Collaborate with Development Teams, Scrum Masters, and Salesforce Architects to manage project plans and ensure quality assurance.
• Interface with technical teams and stakeholders to gather project requirements and define scope.
• Lead the implementation and customization of Salesforce to meet business requirements.
• Coordinate user training and support initiatives to enhance CRM adoption and user satisfaction.
• Monitor system performance and gather user feedback for continuous improvement.
• Collaborate with sales and marketing teams to align CRM functionalities with business strategies.
  
  Overall 10+ years of IT experience, with at least 5 years as a Program Manager focused on Salesforce technologies.
• Proven ability to function effectively in a fast-paced environment with frequently changing and ambiguous goals.
• Strong interpersonal skills, including negotiation and problem resolution in cross-functional teams.
• Excellent written and verbal communication skills, with the ability to convey complex Salesforce solutions to diverse audiences.
• Strong understanding of development methodologies, including Agile and Waterfall, as they pertain to Salesforce projects.
• Ability to learn new Salesforce tools and technologies to continuously improve project delivery effectiveness.
  
  Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people.
More than 10,000 of the industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as a Salesforce Acquisition Technology Program Manager at MMA. Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 180 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE : MMC).

We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you. Valuable benefits. We value and respect the impact our colleagues make every day both inside and outside our organization. We've built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work. Some benefits included in this role are :
• Generous time off, including personal and volunteering
• Tuition reimbursement and professional development opportunities
• Remote
• Charitable contribution match programs
• Stock purchase opportunities