Salesforce Administrator

We are searching for a Salesforce Administrator who will play a critical role in our organisation. We are seeking a proactive professional that can assist us in continuously improving and improving our Salesforce platform by gathering requirements and feedback and developing best practice solutions. Because the Salesforce user experience is so important to us, the Salesforce Administrator should enjoy all user management elements, including support tickets, training, and building solutions with user pleasure as a top focus.

We are searching for someone who has a solid grasp of the Salesforce platform and a solid drive to learn more. The Salesforce Administrator should feel at ease communicating with users and appreciate learning new business processes to transform them into technological solutions.

Responsibilities:

Ensure that Salesforce systems and products work optimally
Upgrade and setup Salesforce systems to ensure seamless connectivity
Administrate Salesforce roles, profiles, share rules, processes, and groups
Import leads, contacts, and other data from the sales department
Manage the sales cloud and create custom reports and dashboards
Carry out database maintenance operations such as diagnostic testing and duplicate entry cleanup
Assessing and implementing new Salesforce versions, as well as providing training and support
Keep track of procedures, such as error reports and changes to field history tables
Prepare sales and other departments' reports