Salesforce Platform Manager

We are currently recruiting for a full- time Salesforce Platform Manager on a fixed term- contract for 12 months (Maternity Cover) based in any of our Heritage Fund offices in the UK (Hybrid Working). The primary purpose of this post is to lead on the development and maintenance of the Salesforce platform within the wider Investment Management Service (IMS) by working with stakeholders to define system requirements and customise the platform. This role involves leadership on both big-picture strategies and day-to-day decisions, leading discussions on a key internal business delivery system. To fulfil this, the role will include direct responsibility for problem-solving, presentation, and creative thinking. In addition, it will involve communication with internal and external stakeholders at a senior and Executive level, requiring the post holder to influence decision makers at those levels. The post holder will manage relationships with technical suppliers and lead on all contract negotiations, renewals and adherence. They will take responsibility for the security of the Salesforce platform and lead on technical decisions. They will manage resourcing for Salesforce and lead a team of Salesforce experts, including overseeing technical customer service for the IMS. They are responsible for the delivery and documentation of a technical advancement programme across the Salesforce platform. If you are excited about helping ensure that heritage is inclusive and accessible to everyone, for now and future generations, then we want to hear from you.

• Applications close on 20 November 2024
• Interviews are expected to take place on 05 December 2024
Our Values Our Values and Behaviours sit at the heart of our work and are central to how we recruit. How you demonstrate our Values is just as important to us as your skills and experience.
• Inclusive of all aspects of heritage, people and communities
• Ambitious for our people, communities and heritage
• Collaborative by working and learning together
• Trusted for our integrity, expertise and judgement
Flexible Working The National Lottery Heritage Fund has offices all over the UK and we champion a flexible approach to working where this supports our business needs. We have formally adopted a hybrid working approach. This means that most employees will work from their contracted Heritage Fund office twice a week at minimum. Time spent on site visits to projects or other meetings based at another Heritage Fund or external office are counted as part of those two days. The other days in the week employees may work from home. Disability Confident Employer We guarantee to interview all disabled applicants who meet the minimum essential criteria for every vacancy. We always endeavour to make reasonable adjustments, and special requirements can be discussed and arranged before an interview. The National Lottery Heritage Fund pledges to provide an inclusive working and learning environment for our people which prioritises fairness, equality, diversity and inclusion as well as dignity and respect for all. We will create a workspace where intimidation, discrimination, harassment, bullying and victimisation are not tolerated and actively prevented and opposed.

Disability Confident About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

The National Lottery Heritage Fund As the largest funder for the UK's heritage, our vision is for heritage to be valued, cared for and sustained for everyone, now and in the future. We believe in the power of heritage to ignite the imagination, offer joy and inspiration, and to build pride in place and connection to past. Our mission is to use our expertise to support and champion the UK's heritage and demonstrate the transformative potential of National Lottery funding through delivering our new strategy Heritage 2033. We ensure that money from the National Lottery makes a decisive difference for people, places and communities.