Salesforce Systems Manager

As a Salesforce Systems Manager, you will manage and enhance our Salesforce-based systems to support our wide-ranging services and ensure effective solutions.

Working closely with internal teams to assess their needs, you will develop and maintain Salesforce solutions and provide user training while ensuring efficient data migration and system adoption.

Additionally, you will:

- Lead system implementations for new services
- Resolve operational and technical issues to improve business performance
- Support services in using their data to showcase their impact

This is a fantastic opportunity for an experienced Salesforce professional with a passion for systems management to join our compassionate and people-focused organisation., Experience in Salesforce covering advanced administration, process automation, declarative development, training and support
- Experience implementing simple automated processes using Salesforce Flow to address simple business challenges
- Experience defining and developing new business systems
- Experience in the analysis and reporting of management information and performance indicators
- Considerable expertise working with Excel for analysis and data manipulation

Please note, we typically meet at our Head Office in London once per month. Occasional visits to other Family Action sites across England will be required.

At Family Action, we transform lives by providing practical, emotional, and financial support to those who are experiencing poverty, disadvantage, and social isolation. We have been building stronger families since 1869, and today we work with more than 60,000 families in over 150 community-based services, as well as supporting thousands more through national programmes and grants.

We are now looking for a Salesforce Systems Manager to join our team on a full-time or part-time, permanent basis.

Salary starting at £36,842 per annum (with an additional £480 home-based allowance per annum)
- Annual paid leave of 30 working days plus bank holidays
- Up to 6% matched pension contributions
- Flexible working arrangements from day one
- Enhanced paid sick leave and paid family leave provisions
- Eye care and winter flu jabs vouchers
- Cycle to work scheme
- Ongoing quality training and career development opportunities