SAP SD Systems Analyst

At Tarmac, 'who you are' matters. We want to get to know you. If you share our values and are proud of a job well done, collaborative in working well with others and ambitious to make things better, then have a read of what we have on offer., Reporting directly to the IT Logistics Manager you will have the responsibility for supporting the delivery of SD developments in Tarmac's complex but rewarding landscape of systems, heavily centred around SAP. Leveraging on your in-depth specialist SAP SD knowledge, you will work with the business to gather requirements and provide the most optimal solution. In addition, you will ensure there is compliance with our internal control processes and procedures.,

• Work as a Subject Matter Expert for logistics applications & functional scope on business projects in line with business strategy
• Quickly grasp user requirements and solution options
• Own enhancements & project tasks translating functional requirements into solution design, build, test (co-ordinating UAT) and deployment
• Work on agreed projects and changes within the agreed time limits
• Build solutions that comply right first time by design; possesses basic understanding of GDPR, SOx and GISP
• Provide expert second-line support to IT users in line with agreed SLAs
• Investigate incidents and identify and mobilise the resources required to aid resolution and escalate SLA breaches
• Act as a Subject Matter Expert in the Change Management process
• Liaise with vendors to support service delivery to agreed SLAs
• Support the incident root cause analysis process and initiate problem management.
• Support continuous process improvement
• Ensure compliance with Internal Control processes and procedures.
  
  To be successful in this role you'll need:
• A developed knowledge of the SAP SD module and all its components
• Experience in translating business requests into clear functional requirements and can communicate complex IT concepts into understandable business language
• Experience of structured systems development and project management methodologies
• A good understanding of the role SAP SD plays in improving customer experience and delivering digital transformation
• A proven ability to lead workshops to gather functional requirements
• A drive and aptitude to explore and learn new technologies
• Excellent presentation skills
• Experience investigating and resolving incidents against SLA's
  
  We offer an extensive range of career development opportunities and industry-leading rewards, incentives and benefits:
• Bonus scheme
• Enhanced holiday entitlement
• Contributory pension scheme
• Access to the Tarmac Reward website with discounts on retailers, holidays, etc.
• Access to our Employee Assistance helpline for free and confidential advice
• Access to join our Employee Communities inc. LGBTQ+; Working Parents
• Training and development opportunities