Scheduler

We're looking for a Scheduler (known internally as Dispatcher) to join our Inspection, Maintenance and Testing team based in Manchester., As a Scheduler, you'll be working within the Inspection, Maintenance and Testing team, supporting them in ensuring all SLA's are met and first fixes are achieved where possible.

Your day to day will include:

• Dispatching and co-ordinating all works for regional field staff, working to SLA's and ensuring a first time fix where possible.


• Responding to client raised issues and liaising with management and updating WFM tickets within the expected timeframes.


• Arrange access and liaise with SP's where required. Ensuring that all engineers dispatched to works are aware access restrictions, site safety requirements and potential hazards in order to prioritise their safety. No personnel to be dispatched to OOB's sites.


• Work with other regional dispatchers, sub-contractors, admin and the management team to ensure effective operation of IMT

contracts.

• Site databases to be updated when required and in a timely manner; all inaccuracies to be reported for further investigation.
  
  Have previous experience in a similar role where work is to be assigned to engineers


• You have an excellent knowledge of Microsoft Office and computer literate


• You have a good eye for detail


• You have the ability to prioritise work load and work in a fast paced environment
  
  Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here.