Schedulers

As a Scheduler, you'll be responsible for maintaining and operating the scheduling system on a day-to-day basis, rescheduling appointments for operatives and communicating with customers to agree on appointments, ensuring all jobs are managed within the target dates. You will become part of a dedicated, hard working team and your role will help to support our Operational teams with delivering repairs, voids and compliance, along with other property-related improvements within our customers' homes.

The ideal candidates will be well-motivated, professional, attentive to detail and able to play an important part in operating the scheduling and forecasting systems. You will need to be committed to ensuring the right trade operative, with the right skills, is made available to respond to repairs required to our properties.

Our story began in 2018 and we'd like you to be part of our future. With over 15,000 homes, 30,000 customers and 750 colleagues, we're changing lives every day. Our mission is simple; to provide homes customers want, services they value, delivered by people who care. We want to help our customers and communities to succeed and thrive. Considerate, collaborative, ambitious and accountable - that's just our way of life.

Our offices are more than just the space we work in. We encourage inspiration, creativity and productivity in a relaxed and comfortable environment. We're looking for people who are travelling in the same direction when it comes to the way we work, live our values and deliver our services. Our reward and recognition offer is pretty impressive too!

We have ambitious plans for further growth and impact, and we need the right people to take this leap with us. It may be challenging at times, but you can be assured that it is going to be rewarding and inspiring. After all, we are changing lives, every day, in all that we do.

Our values and extremely important to us and we want all our colleagues to really live our values every day, we are looking for candidates who show they have the skills to do the role and are aligned with our values.

At Beyond Housing, we are committed to ensuring that all applicants are treated fairly throughout our recruitment and selection processes and are not discriminated against on the grounds of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

The team here at Beyond Housing genuinely cares about the work we do to transform the lives of our customers. We think this is a pretty big reason to love your career at Beyond Housing, and that's why our benefits package shows Beyond Housing genuinely cares about its teams too.

Here are some details of our employment package:

Agile working - to give you that positive work-life balance.
Generous holiday entitlement (up to 39 days including bank holidays after 5 years' service) with the ability to purchase more if you wish
Impressive salaries that match the market rate, with a commitment to an annual cost of living rise
Commitment to paying the Real Living Wage as defined by the Living Wage Foundation
Competitive pension scheme with generous employer contributions, to help you plan financially for your retirement
Life assurance to look after your loved ones should the worst happen to you, and generous time off for bereavement if the worst happens to your loved ones
Health cash plan, to claim back basic medical expenses such as optical, dental, and complementary therapies, along with free flu jabs to keep you tip-top
A much-needed caffeine boost with free tea and coffee (and cordial for when you're feeling parched)
Recognition schemes such as weekly 'Cheers For Peers', 'Star of the Quarter' and our prestigious annual Star Awards event
Long service awards every 5 years
Cycle to work scheme and cycle parking (if you've got the legs for it)
Cashback and discounts scheme covering a range of well-known retailers and leisure providers
And coming soon... a salary sacrifice electric vehicle lease scheme.
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