Scheduling Assistant

We are looking to recruit a part-time Scheduling Assistant on a permanent basis to support our Community Dental team based at South Tyneside Hospital however may be needed to cover various locations across Sunderland, South Tyneside and Gateshead.

The post holder will be one of a team of administrative support staff who provide essential administrative functions, whilst interfacing with clinical and administrative staff, patients and the general public. The service is fast paced and you would be expected to carry out a variety of administrative tasks.

Candidates must be able to demonstrate they have the ability to communicate effectively with people at all levels by telephone and in person. Excellent organisational skills, flexibility and time management are also essential.

You should have excellent keyboard skills and a working knowledge of software packages.

You may be required to cover other reception areas when required.

We are recruiting for a part time post of 15 hours per week.

Please note the Trust are not able to offer Skilled Worker Sponsorship for this role as it does not meet the UKVI threshold requirements. Applicants are requested to consider this when making their application. Please visitGov.UKfor further information.

Main duties of the job

To meet and greet dental patients and carers attend the dental service.

To manage and deal with all direct and indirect patient / carer enquiries, pertaining to dental appointments.

Responsible for making dental appointments on the R4 computer system and demonstrate the ability to handle sensitive and confidential patient information.

Provide a wide range of administration and clerical functions to support the provision of an efficient and effective dental service.

To be responsible for the effective running of the reception within the dental clinic.

To support the clinical team with administrative tasks.

Please help us by adding your telephone number to your application form this will allow us to contact you quickly if required.

One Team One Trust - There are many reasons to work at our Trust. From our commitment to putting people first to our accessible services and award winning teams. We have a passion for research, innovation and tackling inequalities. We are committed to respect, fairness and civility and promote a compassionate, caring and positive culture / working environment.

We welcome all applications irrespective of peoples race, disability, gender, sexual orientation, religion/belief, age, gender identity, marriage and civil partnership, pregnancy/maternity and in particular those from under- represented groups. Looking after our workforces health and wellbeing is a priority for STSFT. We also provide access to high quality education, training, career progression and support. Flexible working is supported via the Trust's Flexible Working Policy.

The Trust employs around 8,300 people and provides a range of hospital services to a local community of around 430,000 residents. We also provide a range of more specialised services outside this area, in some cases to a population as great as 860,000. We offer our staff outstanding benefits - Fitness Centre (SRH), libraries at both hospital sites, chaplaincy support and access to a Childcare Co-ordinator to help staff with childcare arrangements. The Trust will not accept applications which are found to be AI generated.