Scheduling Coordinator

Can you bring your experience to our team at ASSA ABLOY, Traka? Join our team based in Olney, UK and enjoy a collaborative culture that empowers you to build a career you can be proud of. What would you do as our Scheduling Administrator As our Scheduling Administrator, you would support the current scheduling team with assistance on the role they perform. You would also be responsible for:

• Booking planned maintenance and fault visits for the engineering team via phone and email.
• Ensuring the timely closure of engineering work orders after completion.
• Processing post-PPM service reports and submitting invoices using third-party systems like Verisae.
• Monitoring the scheduling inbox, updating the customer CRM (ServiceMax), and maintaining accurate records.
• Providing additional administrative and scheduling support to the scheduling team as needed.
  
  Is self-motivated, trustworthy, and capable of working independently, with strong numeracy and IT skills.
• Has excellent communication abilities, proven customer service experience, and a proactive, 'can do' attitude.
• Has experience maintaining electronic records and using Windows and cloud-based software effectively.
• Can work under pressure in a fast-paced environment while demonstrating strong administrative capabilities.
• Is confident using IT equipment and familiar with various software packages, supported by a solid foundation in communication and numeracy.
  
  Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 61,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces - physical and virtual - safer, more secure, and easier to access.
As an employer, we value results - not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions - supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally. As we welcome new people on board, it's important to us to have diverse, inclusive teams, and we value different perspectives and experiences.

We're passionate about providing amazing opportunities and benefits, so you can continue and progress a lifelong career with us - here's what we have to offer:
• Learning and career development opportunities, whether it's online learning, management training or enhancing your skills.
• A competitive salary and incentive schemes.
We review applications regularly, so don't wait We are building diverse, inclusive teams, and encourage applications from everyone who can see themselves working with us. Just set up your profile and apply here.