Scheduling Officer

An exciting opportunity has arose to join our expanding team working in the Northern Centre for Cancer Care, North Cumbria. We are looking for someone who is enthusiastic and highly motivated to join the chemotherapy scheduling team in North Cumbria. If you have excellent communication, inter-personal and organisational skills we would like to hear from you. The post holder will join a busy team and will be a point of contact for patients and representatives attending for chemotherapy and responsible for the booking of SACT therapy across North Cumbria, working within waiting times.,

• The collection of accurate and timely data regarding SACT therapy referrals
• Dealing with calls from patients and other stakeholders
• Facilitating service improvement to streamline patient pathways and ensure high quality service delivery and gold standard patient care
• Attendance at meetings
• Develop and maintain relationships
• Working knowledge of Trust Patient Management Systems and Chemo Care
• Ensure full utilisation of capacity and escalate where necessary
• Maintaining a sound knowledge of Trust, local and National targets
• Working within trust values and policies
  
  You must have excellent communication skills and be confident at communicating with patients who are facing a life limiting illness. You will need to be confident in communicating with all members of the multi-disciplinary team at all levels.
You will need to be hard working and able to demonstrate the Trust Values within everyday work., Any experience of working with cancer patients and an understanding of cancer pathways is desirable requirement of UK NVQ level 3.

Our staff oversee around 6,500 patient contacts every day, delivering high standards of healthcare from the following sites:
• Freeman Hospital
• Royal Victoria Infirmary (RVI)
• Health Innovation Neighbourhood (on the former Newcastle General Hospital and Centre for Ageing and Vitality site)
• Newcastle Dental Hospital
• Newcastle Fertility Centre
• Northern Centre for Cancer Care, North Cumbria
• Northern Genetics Service
• Cramlington Manor Walks
These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS. We also have offices at Regent Point in Gosforth and community sites.