Scheme Manager

The Housing Officer plays a crucial role in managing housing services, ensuring that all residents receive exceptional support and guidance throughout their housing journey. This position involves liaising with tenants, managing enquiries, and maintaining accurate records to facilitate effective housing management. The ideal candidate will demonstrate strong communication skills and a commitment to providing excellent customer service.
Responsibilities
Address tenant concerns promptly and professionally, working towards effective resolutions.
Encourage and participate with community activities

Strong phone etiquette with the ability to communicate effectively with diverse audiences.
Proficient in office administration tasks, including data entry and record management.
Excellent organisational skills with a keen attention to detail.
Strong problem-solving skills and the ability to work independently as well as part of a team.
This role is essential for maintaining high standards of service within our scheme
Roche Home Care are Equal opportunity employers