Scheme Support Officer

This is the perfect opportunity for anyone who has a passion for helping young people recognise their true potential and will provide you with a rewarding career. You will act as a first point of contact for the people we support. You will build positive relationships by helping them make a transition into independent living and advise on move on options. You will provide advice with budgeting and money management, including welfare benefits, as well as support them in a practical way, with regards to day to day living skills. Your day will consist of:

• You will work with people to truly make a difference in their life
• Use your skills and talents to engage with people
• Support people to achieve their potential
• Develop your networking skills by working in partnership with external agencies
• You will be responsible for Health and Safety checks along with other additional duties.
• You will be the point of contact for our clients, whether they need advice, support, guidance, or somebody to talk to at the end of the day.
Our aim is to ensure we equip these individuals with the knowledge and tools they need to live independently. This is a challenging role as this service delivers intensive support around each client's recovery before focus is put on the housing related support and you will be faced with complex behaviours and needs, including alcohol misuse, mental health, substance misuse, anti-social behaviour and offending behaviour.


• Have knowledge of housing related support and benefit systems
• Have good organisation, IT and record keeping skills
• Can work part of a team and on an individual basis
• Deal with difficult situations
• Have good listening skills
  
  It would be desirable for the successful candidate to have a full drivers licence and access to a vehicle.
To find out more about the great work that we do, please watch our video: Llys Awen Pobl Benefits
• 26 days holiday, pro rata entitlement plus Bank holidays
• Opportunity to pick up additional hours/shifts
• Pension scheme
• Sick Pay
• Mileage is paid at 45p per mile
• Enhanced DBS which we will pay for.
• Colleague Referral Scheme (£250 per referral)
• Time for Talking - a free counselling service
• Health Cash Plan
• Savings Scheme
• Long Service Awards
• Electric Vehicle Lease Schemes
• Cycle to work scheme
• Eyecare plan
• Give as You Earn charity donation scheme
• Training and progression opportunities