Secretarial Assistant

As admin support, you will work 37.5 hours per week, Monday to Friday from 09:00 till 17:00., Providing support to the department and Medical Secretaries. Audio Typing of clinics, filing and posting of letters, then completing any RTT status and outcome's required from clinic.
Assist with telephone enquiries from patients, GPs and other agencies in a courteous and helpful manner. Liaising with medical staff and other departments as necessary.
Tracering notes and making sure any paperwork required for clinic is available in an appropriate and timely manner. This includes moving heavy notes, and note's trolley's through the hospital to clinical areas., You will be joining the organisation at an exciting time. As the first fully integrated care organisation in England, we are working to improve the way we deliver safe, high-quality health and social care. We have a positive and vibrant working atmosphere, we are proud of our investment in our staff both in terms of developing potential career skills and valuing people.
If you provide support to a family member or friend with health or care needs, we aim to be a Carer-friendly employer. We have a 'Staff Carers' policy which includes flexible working where possible and a Carer's Passport scheme that links you into support and discounts.
IMPORTANT INFORMATION
+ We reserve the right to close vacancies early if we receive a high volume of applications. Please apply promptly
+ Please read the job description and tailor your application to reflect the role
+ Correspondence will be via Trac, text and email. Please check your email and Trac account regularly.
+ Applicants with no previous NHS experience will ordinarily be appointed to the minimum of the band
+ If you have not received an invitation to interview within 28 days of the closing date, please assume that your application has been unsuccessful on this occasion
+ It is your responsibility to assist us in the timely receipt of appropriate references
The Trust is committed to preventing discrimination, valuing diversity and achieving equality of opportunity. No person (staff, patient or public) will receive less favourable treatment on the grounds of the nine protected characteristics as governed by the Equality Act 2010. If you require support you can obtain this from our Equality Business Forum which has representatives from all protected groups.

We are looking for an enthusiastic member of staff to join our existing admin team within the Head and Neck Department., The ideal candidate will have proven admin experience, be willing to audio type and be able to provide excellent customer care.
We will provide training for our patient records systems and the hospital databases, such as PAS and e-Referral system. Experience of using Microsoft applications would be advantageous.
We would expect the candidate to have proven relevant experience of working in a similar role.
If you are a good communicator and can work both independently and as part of team we would like to hear from you., The Head and Neck Department consists of Ear, Nose and Throat, Oral and Maxillofacial Surgery, Orthodontics, Restorative Dentistry and Plastic Surgery.
The Head and Neck service is very busy and the secretarial team is key to ensure things run smoothly and efficiently. It is therefore imperative that each member of the team works well under pressure and as a team player but equally as important that they are able to work independently and priorities workload effectively.
One of the main rewards of this role is knowing you have made a difference and enhanced a patient's experience within the department.
This role is a great training opportunity in order to progress your career.