Secretary / Administrator

An exciting opportunity hasarisen for 2 x Secretary / Administrators to join our Neighbourhood Nursing AdminTeams, one positionwill be based at the Cudworth LIFT Building and the other at Hoyland LIFTBuilding., The successful, candidate will provide a fulladministrative and secretarial support to the Neighbourhood Nursing Teams. Key duties will include working withinElectronic Patient Records ( SystmOne), producing documents using MicrosoftOffice software packages, arranging meetings / appointments, producing patientletters, servicing meetings including minute taking, ordering items via ourprocurement system and carrying out general admin duties such as filing andphotocopying.

Whilstalways ensuring confidentiality, the successful candidate will have the abilityto work without direct supervision, communicate effectively, work as part of ateam, use their initiative and prioritise their workload to meet deadlines aswell as been able to maintain and record accurate details and have goodorganisational skills.

We are aware that an increasing number of applicants are using AI technology to generate responses on NHS Job application forms.

We strongly discourage this and will conduct a thorough screening process before selecting candidates to progress to the next stage.

If you are using AI to enhance your application, please disclose this in your NHS Jobs application form., Thepost-holder will

under the supervison direction of theAdministrative Supervisor, within a delegated framework for agreed tasks and seekingsupport as and when necessary, provide a comprehensive, confidential, Secreterial administrativeservice to clinical / support services, in an efficient and confidential manner.

provide services within well-establishedpolicies, procedures, protocols, guidelines, whilst acting within the requiredsphere of competences for the role at all times.

demonstrate sound knowledge of theservice to enable the post holderto contribute and inform decision making within the service.

may work within clinical environments whereconflict resolution may be required.

act as principal point of contactfor users of the service eg,individuals from within / outside the Trust, serviceusers and members of the public etc.

work flexiblyto meet the needs of the service.

develop and maintain good working relationshipsby being, flexible, adaptable, polite, positive and empathetic, communicatingeffectively and informatively.

We are looking for a strongteam player, who can work on their own initiative and provide a comprehensive adminservice to our Neighbourhood Nursing Teams.,

• Must be willing / able to undertake all appropriate Trust mandatory training requirements, and subsequent refresher training relevant to the area.


• Must be willing / able to undergo job development and training and maintain skills.


Experience

Essential

• Recent Secretarial / administrative experience and copy / audio typing.


• Note / minute taking.


• In using email, maintaining and updating paper and electronic diaries, arranging meetings.


• In using Microsoft Word and other Microsoft applications, Excel, Outlook , PowerPoint etc.


• In working as an effective team member with minimum supervision.


• In working in a busy environment with competing demands.


• Understanding of the need to maintain strict confidentiality.


• In using a degree of initiative.


• In organising and prioritising own tasks in order to meet deadlines.


Desirable

• In working in a caring environment.


• In dealing with the public., Good written communication skills, with the ability to deal with and prepare routine written correspondence.


• Good verbal communication skills, with the ability to obtain information and pass on comprehensive and confidential messages.


• In, decision-making and prioritisation.


• Knowledge of Data Protection Act.


• Customer care skills.


• Good interpersonal skills.


• Diversity / Cultural understanding.


• Resilience to pressure and exposure to emotional, distressing situations.


• Non-judgemental, empathetic manner.


• Able to use observation skills to identify potential risks and act appropriately.


• Demonstrates Trust Values.


• Able to fulfil the requirements of the Trusts value based induction.


Desirable

Knowledge of information governance.

Qualifications

Essential

• As appropriate to the role : :


• NVQ level 3 (or equivalent qualification) or, RSA lll


• Or, be able to demonstrate competency at level 3.


Desirable

Willingness to undertake further study / development.,
• Ability to be flexible to meet the demands of the post.


• Responsive attitude and approach.


• Dress appropriately for the environment.


• Ability to travel around the Trust as appropriate to role., A satisfactory sickness record over the previous 2 years (subject to the need to act with fairness and equality of opportunity, particularly where the sickness is related to a disability and / or pregnancy).


• Able to fulfil Occupational Health requirements for the post (with reasonable adjustments if necessary).
  
  Weare a specialist NHS Foundation Trust that provides community, mental healthand learning disability services for the people of Barnsley, Calderdale,Kirklees and Wakefield.


We also provide low and medium secure services and arethe lead for the west Yorkshire secure provider collaborative.

Our mission isto help people reach their potential and live well in their communities, we do thisby providing high-quality care in the right place at the right time.

We employstaff in both clinical and non-clinical services who work hard to make adifference to the lives of service users, families and carers.

We encourageand welcome applications from all protected characteristic groups, we valuediversity and want our workforce to be reflective of our communities.

Beinga foundation Trust means were accountable to ourmembers, who can have a say in how were run. Around 14,300 local people(including staff) are members of our Trust.

Joinus and you will be one of over 4,500 staff committed to supporting and improvingthe mental, physical and social needs of the thousands of people we meet andhelp each year.

Weare committedto safeguarding and promoting the welfare of children, young people andvulnerable adults and expects all colleagues and volunteers to share thiscommitment.