Security First Line Manager

The British Museum is the UK's leading visitor attraction and welcomes over five million visitors a year. The Visitor and Security Services Department (VSS) are looking to recruit Security First Line Managers to lead and develop our security teams across the Museum Estate. The primary purpose of the service is to deliver protective security for visitors, staff and one of the most important collections in the world. To this end, we are looking for a person who can lead our teams and deliver exemplary security and customer service.
What are the key responsibilities of the Security First Line Manager role?
As a Security First Line Manager you will play a key role in ensuring the safety and security of the UK's number one visitor attraction, protecting the Museum, its visitors, staff, and collection. Managing a team of Security Officers across the Museum site, you will ensure that your team always delivers a professional security service, all while managing operational responsibilities and developing and managing your team.
What might a normal day look like?
You will manage your team in protecting the Museum and engaging with visitors by managing crowds, monitoring required checks, or patrolling the Museum to provide a visible presence. This will involve effective planning and coordinating of resources, making operational decisions, and managing emergency situations and team performance, all to provide a safe, secure, and fulfilling environment for the Museum's visitors.
The ideal candidate will be a Security Services professional whose skills and experiences are:
Line and operational management.
Managing safety, security and emergency responsibilities and situations.
Effective communication skills.
Identifying opportunities for improving operational delivery.
Motivating a diverse team.

We offer a competitive benefits package including:
Membership of the civil service pension scheme
Generous annual leave allowance
Free entry to a wide range of museums and exhibitions
Interest-free season ticket loan
Professional and personal development opportunities
Employee Assistance Programme
Discounts on food and gift shop purchases
Additional details:
Interview Timelines: The interviews will take place between 2 - 6 December 2024.
The interview will consist of competency-based questions as well as a short knowledge assessment.
Start date: It is anticipated that the successful candidates for this role would start on or around 13 January 2025.
This is an exciting time to join a dynamic and developing Department where you will play your part in delivering a world class service. Apply today for a chance to help shape the future of the VSS department at the UK's number one tourist attraction.
The British Museum is committed to promoting equality of opportunity for all staff and job applicants. We aim to create a working environment in which all individuals can make best use of their skills, free from unlawful discrimination or harassment. We value the benefits that a diverse workforce brings to a Museum which represents world culture. The Museum is committed to ensuring that no job applicant suffers unlawful discrimination because of any protected characteristics. Our recruitment procedures aim to ensure that individuals are treated because of their relevant knowledge, skills and experience.
The Museum adheres to the HMG Baseline Personnel Security Standard (BPSS) for pre-employment screening of Civil Servants.
Museum Website: https://bmrecruit.ciphr-irecruit.com//templates/CIPHR/jobdetail_7472.aspx