Security Officer

This role will be to carry out daily tasks as specified to create a safe and secure working environment for all visitors and staff, whilst always ensuring good customer service is provided whilst doing this.,

• demonstrate a positive commitment to a high level of customer service, professional presentation, and confidentiality at all times.
• always display excellent situational awareness.
• facilitate access/egress to building(s) whilst maintaining a high level of client facing and customer service skills.
• be aware of protest and demonstration activity and respond/escalate as appropriate.
• to actively take part in assisting staff, guests and contractors and public bodies regarding passing them information, giving direction, or responding to queries that are raised in a professional manner.
• to be fully conversant with all operating procedures and always follow them.
• assist as instructed during major incidents.
• always display your SIA licence whilst on duty.
• maintain accurate records/logs and submit reports as instructed.
• positively participate in any staff welfare or development programmes and to actively engage in any mandatory training.
• use communication tools (radio/phones) in a confident and clear manner.
• carry out any other reasonable request as required
  
  o SIA Licence - Security Guard (SG)
o SIA Licence - Door Supervisor (DS) (if applicable to scope) o SIA Licence - CCTV (if applicable to scope) o First aid qualification (ELS<<<