Security Reception Worker

The Reception Security team provide the first point of contact for all staff, patients, carers and professional and other visitors, solid communication skills with a commitment to providing a helpful effective service are a must for this post. This team is an essential part of the processes that maintain safety at the unit.
The role demands a calm manner and an organised approach to work, you will often be expected to work unsupervised, the work is varied and can be busy and challenging.
During a response incident you may be required to witness and accurately document incidents in line with Trust Policy., Responsibility for providing security on the Unit
CCTV operating, monitoring and making recordings where necessary.
Monitoring the Guardian alarm system and liaising with Estates regarding any issues.
Communicate professionally and effectively with internal and external contacts using a variety of methods.
Undertaking various clerical duties such as, photocopying, faxing, filing and dealing incoming and outgoing post.
Undertake reception duties within the department.
To work as part of a team, relate and interact effectively with colleagues.
Effectively work within the team to collectively complete daily tasks and also prioritise personal workload and manage time effectively, using initiative but seeking clarification from senior members of staff when required, to achieve personal and departmental objectives.
Responsible for the safe use of all equipment ensuring a healthy, safe and secure working environment and reporting any risks, incidents or complaints following Trust policies and procedures.
To listen and talk to patients and their carers' and develop boundaried relationships.
To act as a positive role model to the service users and staff
To demonstrate de-escalation skills in managing aggression exhibited by service users, subject to achieving agreed training and competency in Prevention and Management of Violence and Aggression techniques.
To have an interest in self-development and be active in enhancing own personal knowledge., An exciting opportunity has arisen for an enthusiastic and well-motivated candidate to get involved with a dynamic and evolving service Prospect Place is a Low Secure Unit for male patients with complex needs. The unit has 45 beds, spread over 3 wards on the Birch Hill Hospital site in Rochdale. We are currently looking to appoint to Security Reception Worker. We are looking for individuals with a genuine interest in working with a complex and challenging patient group.
We cater for patients with a severe enduring mental illness with co-morbid substance use, personality disorder and challenging behaviour. Many of our referrals are taken from medium secure, low secure, prison, PICU and acute environments. The unit benefits from a variety of practitioners and roles including occupational therapy, social work, dual diagnosis, medical staff, and psychology in addition to the nursing teams.
In the most recent CQC inspection Prospect Place, was rated as Good for being Safe, Effective, Caring, Responsive, and Well-Led.
Prospect Place is a member of the Quality Network for Forensic Mental Health Services. This is a peer review process with other Low and Medium secure units across the country.

Detailed job description and main responsibilities
- Key management
- Money Handling
- Prospect Place support
- Data input as required
- To undertake any other reasonable duty, which is appropriate to the band, when requested by Senior Staff.
- To be familiar with and comply with all Trust and departmental policies, procedures, protocols and guidelines.
- To be aware of and work towards the Trusts strategic goals.
A hints and tips document is attached below for guidance on completing your application form.
Disclosure Barring Certificate check
All of our new starters, who are appointed to a post which requires a Disclosure Barring Certificate check (DBS), will be recharged for the full cost of the check (DBS checks for volunteers are free of charge).
An enhanced DBS check costs £38 and a standard check costs £18 (plus an administration charge of £3.50). If you are a substantive member of staff, the full amount will be taken from your first month's salary.
If you are a member of staff on our bank, you will need to repay the full amount from your first salary.
We encourage you to register with the DBS update service at an annual cost of £13 (this is mandatory for bank staff).
Other important information
+ We are committed to equality, diversity, and inclusion (EDI) and recognise the importance of ensuring our diverse service user population is reflected within our workforce. Unfortunately, we know that, at present, there is underrepresentation of our communities in our workforce. We welcome applications from people from diverse communities to help us grow, learn, be better and consider brilliant innovation diverse people bring.
+ Priority will be given to applications from existing NHS employees who have an at risk status
+ This post is on our terms and conditions (T&Cs). If you are an existing employee currently on transferred terms and conditions (i.e. you transferred from another employer and retained their T&Cs) and you are voluntarily applying for this post; if you are successful, you will be employed on our T&Cs
+ You will be informed about the progress of your application following shortlisting. Only applicants who clearly demonstrate the criteria listed in the person specification will be shortlisted for interview
+ We will notify you by email if you have been shortlisted or not. Computer access is available at your local job centre or library. Please make sure you check your spam filter/junk folder. If any mail goes to your junk folder please mark it as safe
+ If you would like to be considered under the disability confident scheme, you will be guaranteed an interview if you meet the essential criteria on the person specification for the post
+ If you require reasonable adjustments to our recruitment process please phone us on at the earliest opportunity. We will support you to complete your application
+ We reserve the right to close a vacancy earlier than the advertised closing date if a sufficient number of applications have been received
+ Unfortunately we are not able to guarantee the transfer of lease cars, or cover the costs of early termination charges.
+ We have a strict policy on unsolicited contact from recruitment agencies. Please do not contact our recruiting managers directly.

Our vision is for a happier and more hopeful life for everyone in our communities and our staff work hard to deliver the very best care for the people who use our services. We're really proud of our #PennineCarePeople and do everything we can to make sure we're a great place to work.
Our ambition is to maximise people's potential and we aim to promote an inclusive environment and improve the diversity of our workforce so our people truly represent the communities we serve.

If you come and work for us we will offer a range of benefits and opportunities, including:
1. Generous annual leave entitlement for Agenda for Change and Medical and Dental staff.
2. Flexible working opportunities to support your work/life balance
3. Access to Continued Professional Development
4. Involvement in improvement and research activities
5. Health and Wellbeing activities and access to an excellent staff wellbeing service
6. Access to staff discounts across retail, leisure and travel
If you are Kind, Fair, Ingenious and Determined then we want you to come and join our #PennineCarePeople
https://www.penninecare.nhs.uk/values