Security Receptionist
Mitie Group plc.
Security Receptionist
£24960
Mitie Group plc., Kelham Island, Sheffield
- Full time
- Permanent
- Onsite working
Posted 6 days ago, 12 Sep | Get your application in now to be included in the first week's applications.
Closing date: Closing date not specified
job Ref: d40b1eb4912c4f7a94ae5cb17490a6b9
Full Job Description
Mitie has a great opportunity for a SIA licenced Receptionist to join a Front of House Team; the Security Receptionist will be based with one of our prestigious clients in Sheffield. This is a permanent role reporting into the Facilities Manager. The job will be a mix of Reception / security and concierge duties.
The applicant must have exceptional customer service skills and previous experience within this environment.
Main Duties
-To work as part of a team to deliver a first-class service within the facility.
-To support the Service Level Agreement by ensuring that all Site Support activities are carried out effectively.
-To ensure all customer requests are dealt with efficiently and effectively.
-Provide labour support to ad-hoc out of hours events.
-Internal/external post and courier deliveries/collections.
-Support Emergency Evacuation procedures.
-To support the review of procedures and processes.
-Support with personal emergency evacuation plans (PEEPS) for less abled guests.
-Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site.
-Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage.
-Use common sense and initiative by immediately involving others if a situation appears to become threatening.
-To maintain professional conduct in the face of difficult situations and challenging customers.
An understanding of Audio Visual and IT systems and the ability to explain this accurately to customers.
-Computer literate (Word, Excel, Outlook E-mail).
-Able to move heavy / bulky items.
-Clear understanding of Health & Safety practices.
-Customer focused with the ability to build positive relationships.
-Enthusiastic and conscientious approach to all Site Support related tasks.
-Clear, strong and confident communication skills.
-Hold a current SIA licence.