SENA Support Worker Co-ordinator

An opportunity has arisen for a well-organised and resilient individual to join the busy and dynamic Children and Family Services Business Support Team as a SENA Support Worker Co-Ordinator, working with the busy SEN Assessment teams. The role is part of the wider Business Support Service and as such an important part of this role is to provide back up to colleagues, across service areas and to assist in handling urgent work on a day-to-day basis.,

• To be responsible for providing a comprehensive range of business support services both administrative and secretarial functions. Utilising good organisational skills to co-ordinate local and statutory requirements
• To create, develop and maintain information systems and processes including Microsoft office packages to produce reports
• To undertake a range of financial routines, including p-card arrangements and monitor budgets associated with service requirements.
• To be first point of contact for enquiries from schools, partners, voluntary and community organisations, agencies and members of the public, including generic inbox management on a daily basis and to communicate effectively.
• To line manage staff, including supervision, and Annual Performance Review meetings
• To be able to follow written processes and guidance provided.
• To be able to prioritise your own workload and work as part of a team., We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below. This may include requests for term-time working, part-time hours, compressed hours, flexible start and finish times, home/remote working, etc.
  
  Recognised Academic Qualifications e.g. 'GCSE', 'A' Levels, Vocational Qualification, Professional/Further Education Qualification relevant area. NVQ 2 in Business Administration or equivalent. Or equivalent level of relevant experience.
• Good computer skills, including MS Word, Excel and Access.
• Good organisational skills.
• Excellent customer care skills and a full understanding of the need to maintain confidentiality
• To be able to produce accurate work to deadlines, including notes of meetings, reports and to produce documents.
• To have the ability to establish and maintain working relationships and communicate effectively with staff at all levels. Experience of supervising staff is not essential but useful.
• To have the ability to prioritise own workload and work under minimum supervision, with a flexible approach.
You must also have an understanding of, and commitment to, equality, diversity and inclusion. In addition, we also expect you to share our commitment to our values and will ask you to evidence when you have demonstrated them as part of the selection process., Disability Confident About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.


• Guaranteed contracted hours
• Opportunities to progress within a large public sector organisation.
• Excellent Local Government Pension Scheme.
• Generous annual leave entitlement.
• Access to staff wellbeing and counselling service.
• Access to an employee discount scheme, providing a whole host of retail discount including your supermarket weekly shop and gym membership!
• Work for an organisation which 95% of our staff say is a good employer.