Senior Administrator

The Sheffield Diabetic Eye Screening Service has an exciting opportunity for a dedicated and reliable individual to join their growing service. This administrative position is pivotal to the smooth and efficient running of a fast paced service. The successful candidate will be part of a small team responsible for the supervision of the contact centre staff in addition to working collaboratively to ensure patients progress safely through the screening and Ophthalmology treatment pathway in a seamless and timely manner., + The post holder will act as a supervisor to the AfC Band 2 staff in the service, training new starters on the administrative tasks they need to perform and supervising the team members on a day-to-day basis, directing them to priority tasks
+ Outcome all the clinic and treatment appointments on the EPR, confirming the validity of the 18wRTT and investigate any outlying performance, taking action to recover the waiting time.
+ Update the pathway on the Screening Programme's Patient Administration System (OptoMize) to reflect the HES event.
+ Refer to the Electronic Medical Record (MediSIGHT) for the correct disease coding for entry into OptoMize.
+ Monitor the clinic utilisation and take action to recover any underutilisation.
+ Managing the creation and cancellation of clinics on the Trust's Electronic Patient Record system (EPR) to match planned leave, recovery plans and job plan changes.
+ Support the Contact Centre team with incoming calls as and when required.
+ Book appointments for specialist clinics and laser treatments on the EPR.

Working for our organisation
You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.
The Sheffield Diabetic Eye Screening Service serves a population of more than 37000 people with diabetes. Diabetic eye screening is a key part of diabetes care. People with Diabetes are at risk of damage from Diabetic Retinopathy, a condition that can lead to sight loss if it is not treated.
The Service provides photographic eye screening and examination of the images to detect sight threatening retinopathy. The Service also works directly with the Ophthalmology Department at Sheffield Teaching Hospitals to ensure that patients requiring further tests and/or treatment receive seamless and timely care.

We are committed to helping our staff balance their work and home lives and ensure they feel supported, valued and appreciated so whilst you care for our patients and clients, we'll take care of you. We offer many different ways of helping staff including career development opportunities, flexible working, good annual leave and pension schemes , health and wellbeing packages and financial support systems. Joining the Trust also allows you access to a number of saving options via our salary sacrifice schemes and a wide range of discount opportunities with retailers and service providers.