Senior Administrator - Adult Community

As Senior Administrator you will work closely with the clinicians and with the service manager to deliver a robust service 5 days per week, with the team covering 9.00 to 17.00. You will co-ordinate the staff, prioritise the workload and will deal with daily issues and concerns that arise. Working with the administrators across adult community services you will together manage referrals into the CCC and Lymphoedema and Tissue Viability Team and with clinical support as required, ensure onward referral to the appropriate clinical service, in a timely manner, You will ensure the daily operations within the service run smoothly and all incoming referrals are logged appropriately and referrals are moved across the system in a timely manner .You will have the responsibility of dealing with any upcoming issues that can be resolved on the day either independently or with the help of the service manager. You will keep a log of admin tasks so you can prioritise and allocate the work accordingly; ensuring all work is completed to both time and standard. You will be responsible for ensuring the office runs efficiently and to locally agreed processes, including ensuring all stock is ordered and maintained., An opportunity has arisen for a full time band 4 administrator in the community Lymphoedema and tissue viability team. This is a permanent position.
The lymphoedema team and tissue viability team is a small team of expert physiotherapists and nurses working closely oncology teams, community nurses, practice nurses, other specialist nurses and care homes across the RSFT. The team provides clinical advice on all wound care and lymphoedema and chronic oedema management in the community setting.
This post would involve ensuring the daily operations within the service run smoothly and all incoming referrals are logged appropriately and referrals are moved across the system in a timely manner .You will have the responsibility of dealing with any upcoming issues that can be resolved on the day either independently or with the help of the service manager. You will keep a log of admin tasks so you can prioritise and allocate the work accordingly; ensuring all work is completed to both time and standard. You will be responsible for ensuring the office runs efficiently and to locally agreed processes, including ensuring all stock is ordered and maintained.
The team are based at the Beacon Centre and Milford Hospital.
For further information please see our website: Lymphodema | Royal Surrey NHS Foundation Trust
3. Role Responsibilities/ about the role - This post is permanent 37.5 hours per week, that can be worked 5 days per week.
4. The post holder will have experience in administration and meet person specification criteria. With a background in any of these areas and a passion to help people with chronic illness and enable their care to be seamless.
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6. The core elements of the role include providing, managing clinic appointment booking, process in referrals, problem solving, taking team meeting minutes, booking meetings and supporting clinical staff.
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8. Skills/ Person Specification -
Applicants will need to demonstrate ability to promote high standards of care with a desire to consistently improve patient outcomes and an ability to work independently.
The applicant needs to have evidence of recent related continuous professional development in relevant area.
9. Reward and Benefits-
As well as information on the salary candidates can expect to receive, you should also point out some of the key benefits and perks they can look forward to. What would make them want to apply for the role rather than similar positions in other trusts? i.e. In house training, Continuing Professional Development, flexible working.
The clinic sites have free parking facilities for staff. No weekend working, supportive small team.

Working for our organisation
Royal Surrey is a compassionate and collaborative acute and community Trust. Recognising that our 5000 colleagues are our greatest strength, we offer a comprehensive health and wellbeing program along with a commitment to developing and advancing your career. Our diverse and welcoming Royal Surrey family will ensure you that you feel valued from your initial interview through your entire tenure.
We are clinically led and provide joined up care by bridging the gap between hospital and community services alongside regional specialist cancer care. Our main acute hospital site is in Guildford with community hospital sites at Milford, Haslemere and Cranleigh. We provide adult community health services in homes across Guildford and Waverley.
The Care Quality Commission (CQC) have given us an overall rating of Outstanding.
Royal Surrey has a strong reputation and history to build on. We are proud of our achievements and we are investing in our colleagues through our commitment to supporting professional development as well as investing more than £45 million in our physical environment and new equipment in the next few years. There has never been a better time to join us.
Although it isn't the Trusts normal practice, adverts may close early, so you are encouraged to submit an application as soon as possible.
A video about the Royal Surrey - https://www.youtube.com/watch?v=R96pMboIYdo