Senior Administrator - HMP & YOI Feltham | Central and North West London NHS Foundation Trust

CNWL NHS Foundation Trust

Senior Administrator - HMP & YOI Feltham | Central and North West London NHS Foundation Trust

Salary Not Specified

CNWL NHS Foundation Trust, Lower Feltham, Hounslow

  • Full time
  • Permanent
  • Onsite working

Posted 6 days ago, 13 Sep | Get your application in now to be included in the first week's applications.

Closing date: Closing date not specified

job Ref: 71a90d24e8b24c1bbd986a7b12d42e62

Full Job Description

  • To be responsible for the day-to-day management of administrative services at HMP & YOI Feltham healthcare services including subcontracted teams e.g. GP's and other allied health professionals. This includes the implementation, development and maintenance of office and administrative procedures to ensure all requirements of the teams are met.

  • To ensure administrative support for meetings is delivered,

  • To supervise the administration team's use of a variety of software packages

  • To oversee procurement using Trust procurement system.

  • To support administration of recruitment events, away days and training events

  • To prepare reports and presentations for the senior healthcare managers

  • To deal with incoming telephone calls and incoming/outgoing correspondence as appropriate,

  • To provide administrative support to members of the Senior Management Team

  • To assist the Business and Performance Manager in their duties in relation to the collation and submission of performance and other reports


  • Central and North West London NHS Foundation Trust offers its staff ongoing career progression through monthly supervision, annual personal development plans/appraisals and access to exciting internal and external training opportunities.
    The trust also values its staff and you are entitled to become a member of MyTrustBenefits. MyTrustBenefits is an online portal for all CNWL staff, as well as their family and friends. It offers over 1400 discounts at hundreds of retailers nationwide. Save money on your weekly food shops, toiletries, cosmetics, cinema, meals out, holidays, travel and entertainment. You can also access free online courses on a variety of topics, professional and personal, ranging from business management, languages, law and teaching.

    Please see attached JD&PS for full details of duties and responsibilities.
    1. To be responsible for the day-to-day management of administrative services for HMP&YOI Feltham healthcare services including subcontracted teams e.g. GP's and other allied health professionals. This includes the implementation, development and maintenance of office and administrative procedures to ensure all requirements of the teams are met.
    2. To ensure daily admin tasks are assigned to named administrator and ensure accountability structure in place within the team.
    3. To identify to the Business and Performance Manager and relevant healthcare leads any administrative problems that need addressing.
    4. To ensure administrative support for meetings is delivered, including timely preparation and distribution of papers, effective management of calendars and bookings, minute taking and the maintenance of action plans and risk registers.
    5. To supervise the administration team's use of a variety of software packages (primarily MS Word, MS Excel, P-NOMIS, SystmOne, NDTMS/DET uploads , i-procurement, Datix, IQUIVA, FFT) to ensure the needs of the senior management team are met.
    6. To ensure the maintenance of adequate stationery used within the service, and place orders on the Trust procurement system.
    7. To support administration of recruitment events, away days and training events by booking venues and providing reception services at the event.
    8. To prepare small items of information/research for members of the Team and to assist in the preparation of reports/presentations as appropriate.
    9. To support health promotion and assistant practitioners in procurement processes of information leaflets that are up-to-date, identifying new literature that is appropriate for the Service.
    10. Develop and maintain systems to organise one's own workload and the workload of the team.

    We are looking to recruit a highly motivated, innovative and enthusiastic Senior Administratorto join our Healthcare Service at HMP & YOI Feltham

    In our quest to deliver patient-focused gold standard care, that is consistent across our Children and Young People Service Line, we are looking to recruit a highly motivated, innovative and enthusiastic Business Administrator to join our Business and Administrative Team. Based at HMP YOI (Young Offender Institution) Feltham, within the Integrated Healthcare Service team, the Business Administrator will work as part of an established and experienced administration team, joining a passionate and dedicated integrated healthcare team., Disability Confident
    About Disability Confident
    A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.