Senior Administrator- Medical Secretary

An exciting opportunity has arisen for a Band 4 Senior Administrator- Medical Secretary to support North dales community intervention team.

Your role will consist of being responsible for ensuring the provision of a full secretarial service toconsultants, junior medical staff, advanced practitioners, and other staff within themultidisciplinary team. To undertake non routine activities which may be delegated by line manager,consultant staff or other members of the multidisciplinary team.

Depending on work area, may have day to day responsibility for provision of aneffective administration service for a designated area of work and for the day to daymanagement of the administration staff within that team.

To resolve problems which may be received directly from service users, family or carers or referred by members of the administration team. To always interact compassionately with service users and carers. Service users have a range of mental health conditions.

To always promote a positive image of people with mental health conditionsand learning disabilities. To always promote a positive image of the Service and the wider Trust., First point of contact for service users, family and carers dealing with a range of enquiries or concerns in person or over the telephone. This may involve arranging for an interpreter.

Provides a full range of personal assistant duties for medical staff including triaging of e-mails and post, administering annual leave and study leave applications, booking attendance at training events and conferences and liaising with designated staff to ensure accommodation and travel is booked as required.

First point of contact for managers, general practitioners and other healthcare professionals within and external to the Trust, dealing with a range of enquiries, queries or concerns on behalf of consultants and medical team, to support them in communications with all groups or individuals involved in the service.

We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby.

From education and prevention, to crisis and specialist care --our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for.

We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health.

We're committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it.

We won't rest until everyone in our region has the mental health care they need, to lead their best possible life.