Senior Administrator - Pre-operative Assessment Service | East and North Hertfordshire NHS Trust

We are recruiting for a Senior Administrator - Pre-operative Assessment Service who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients. As a member of our team, you will provide a quality service that support our high standards of patient care. You will be responsible for coordinating patient appointments, reception, and serving as a reference for staff and patients while also developing yourself and junior colleagues. Cross site working between New QEII and Lister essential - service hours are Monday to Friday 0800-1800 hrs and Saturday 0800-1300 hrs at Lister. At the heart of everything we do are our core values: Include, Respect, and Improve. We encourage you to embrace these values throughout the recruitment process and in your role with us. You will be responsible for maintaining the administrative organisation of the service. You will also support the Senior Nurse in coordinating patient flow, progressing, and maintaining high service standards. The POA Administrator will work according to their experience and competence, with some responsibility for decision-making. However, direct supervision will be provided when required for unfamiliar work.

At East and North Hertfordshire NHS Trust, we are proud of the range of general & specialist services we provide & our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible & innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now. We run the following hospitals:

• The Lister Hospital, Stevenage
• New Queen Elizabeth II (New QEII), Welwyn Garden City
• Hertford County, Hertford
• Mount Vernon Cancer Centre (MVCC), Northwood
We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation; our staff & patients are at the heart of delivering this ambitious agenda. We understand that finding and starting a new job is an important life decision. If you need reasonable adjustments for a disability, or a life event, such as menopause - so that we can consider your application fairly & to get the best out of you during the selection process, please let us know. We are committed to a positive work life balance for our employees. Employees are entitled to seek to work flexible working patterns & we are committed to listen and consider all requests. Such requests, of course, have to be made & considered formally, & will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.