Senior Applications Helpdesk Analyst - Sports Tech

Holborn And Covent Garden, City of Westminster

Senior Applications Helpdesk Analyst - Sports Tech

Salary not available. View on company website.

Holborn And Covent Garden, City of Westminster

  • Full time
  • Permanent
  • Onsite working

Posted today, 20 Oct | Get your application in now to be one of the first to apply.

Closing date: Closing date not specified

job Ref: f68c11375a3a4da5a27f4402fb6260c2

Full Job Description

  • Product support and maintenance (hardware and software), primarily through remote access
  • PC and server software installations, configuration and testing of bespoke software
  • End user training
  • Documenting critical and routine procedures and end user literature
  • Out of hours event support (sporting and other events) both remotely and on site
  • Troubleshooting problems and resolving issues
  • Liaising with clients when required, to assist with technical issues
  • Providing support for the Development Team, If this position is of interest and you have the relevant experience, please submit your CV ASAP, quoting 'AE - Senior Application Analyst - Sports Tech
  • Skills:
  • essbase
  • java
  • PHP
  • python
  • Sharepoint
  • software developer

    Experience using T-SQL and strong understanding of networking principles and MS server and desktop environments needed, Previous experience in similar Tech / Application / Service desk Support roles (c3+ years experience)
  • Comfortable using T-SQL
  • Good understanding of networking principles and Microsoft server and desktop environments
  • Excellent diagnostic and troubleshooting capabilities
  • Confident and clear communication skills
  • Ability to establish good working relationships
  • Proactive ability to solve client demands and prioritise tasks
  • Relevant MCP, MCSA or MCSE qualifications are advantageous
  • Exceptional attention to detail and accuracy
  • Solid report writing and presentation capabilities
  • Confident communication skills
  • Proactive team player

    Competitive salary (up to £50k), This is a fantastic opportunity to join an exciting, international sports tech company.
  • Our client partners many international elite sports clubs and premiership football clubs, so this role would definitely be suited to someone with a passion for tech and sports, although it is not a prerequisite. They are offering a salary up to £50k, hybrid working, daily subsidised lunch in the office, 24 days annual leave (plus BH), pension scheme and more!