Senior Assistant, Partner Support Services, HR Services - 12 month FTC / Secondment

Partner Support Services and Partner Helpdesk are specialist teams within our HR Services function. Our responsibilities include coverage of a range of services for our partners covering the helpdesk and administration processes. Your role will involve supporting Partners and the business with activities such as Onboarding, Leavers and everything in between. The customer is at the heart of everything we do with us aiming to support them with queries, life events and regulatory requirements. We support strategic initiatives through reporting and collaboration with other areas of the business as well as a strong approach to CSI and improving the effectiveness of how we work. The Partner community are an integral, high profile customer group and require a bespoke, specialised service which require us to go above and beyond and to be prepared for a variety of queries, challenges and opportunities. Be prepared to tap into your analytical, problem-solving mind and don't be afraid to ask questions and challenge the status quo. Confident in supporting our customer base through a multi-channel functionality - you can trust that no two days will ever be the same as you support and add value to our very busy team by:

• Support the Assistant Managers and PSSS team with Partner queries and escalations, seeking to understand root cause. Work with stakeholders to proactively implement solutions, enhancements and escalating where appropriate
• Drive and support CSI initiatives and ensure participation in strategic pillar workshops and other HRS networking
• Prioritise team wellbeing and growth by championing the right behaviors and ways of working
Connect to your skills and professional experience You're a natural at being a trusted advisor and you display some core leadership skills. Someone who will act as a role model to their team, encourage and drive a culture of innovation and critical thinking that values the ideas and opinions of others. Your integrity and authenticity underpins all that you do, and you thrive in taking accountability for the services we provide, and the wellbeing and performance of our people is of utmost importance to you. You focus on solutions which in turn supports your ability to build and maintain positive relationships within the team as well as with colleagues and stakeholders., Collaboration is central to everything we do at Deloitte. Bringing your individual skills and experience, and sharing your specialist knowledge, is how you'll make a far-reaching impact. Come join us. Personal Independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm. The recruitment team will provide further detail as you progress through the recruitment process Connect with your colleagues "Joining our inclusive team offers an exciting opportunity to contribute to a dynamic and impactful environment. You'll be empowered to use your critical thinking and problem-solving skills to make a real difference, all while being supported by a culture that prioritises wellbeing and personal growth. We are committed to providing opportunities for you to develop your skills and challenge yourself, ensuring a rewarding experience where you can directly see the positive impact of your work on our key stakeholders." - Amanda Hannant, HR Manager - Partner Support Services, HR Services


• The ability to proactively organise and prioritise workload, managing time efficiently and can effectively multitask
• Good, effective customer service and communication skills
• Effective stakeholder mapping and management
• Actively seek to build your technical knowledge in areas that are unknown to you
• Proactive problem-solving and critical thinking skills
• Microsoft Office skills
• Attention to detail
• Building effective relationships across the wider teams
Desirables
• Data analysis skills for reporting
• Advanced Microsoft Excel skills
• Proactively looks for opportunities and is able to put forward effective, relevant business solutions
• Knowledge of SAP or similar HR systems
  
  Deloitte drives progress. Using our vast range of expertise that covers audit, risk advisory and consulting services across tax, legal, business, technology and corporate finance, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.
What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise that covers risk advisory and consulting services across tax, legal, business, technology, and corporate finance, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most., Your Work, Your Way: We call our hybrid working vision Deloitte Works. And it does. We trust you to make the right choices around where, when, and how you work. You'll be able to make decisions about how you work best, to be collaborative, learn from colleagues, share your experiences, build the relationships that will fuel your career and prioritise your wellbeing. Having great conversations with your team and your leadership paves the way for great collaborative ways of working. You'll have all the support you need to succeed, including robust tech and home workstation set-up guidance, as well as access to a variety of flexible working spaces and all sorts of social activities for you to join. We're continually innovating our working practices too, so you can expect to see new and exciting technology developments coming soon. The future of work is evolving fast and we're already leading the way by enabling flexibility for our people and making it easy for us all to connect and collaborate. Our commitment to you Making an impact is more than just what we do: it's why we're here. So, we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective, and personality. So, we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for. Your expertise is our capability, so we'll make sure it never stops growing. Whether it's from the complex work you do, or the people you collaborate with, you'll learn every day. Through world-class development, you'll gain invaluable technical and personal skills. Whatever your level, you'll learn how to lead. Connect to your next step A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you'll experience a purpose you can believe in and an impact you can see. You'll be free to bring your true self to work every day. And you'll never stop growing, whatever your level. Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers, Deloitte LLP is the United Kingdom affiliate of Deloitte NSE LLP, a member firm of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee ("DTTL"). DTTL and each of its member firms are legally separate and independent entities. DTTL and Deloitte NSE LLP do not provide services to clients. Please see About Deloitte to learn more about our global network of member firms. Deloitte LLP is a limited liability partnership registered in England and Wales with registered number OC303675 and its registered office at 1 New Street Square, London EC4A 3HQ, United Kingdom.