Senior Associate - Audit Services, Quality and Excellence (ASQE)

To provide tactical and strategic analytical audit operational support to the DP World Group Internal Audit team through collation, preparation, research and reporting of audit-related data across DP World Group as required on status/trends/mitigation strategies and areas of high risk. In this role you will support our audit team and audit customers on a global scale. We are looking for a dynamic and talented individual to contribute to our transformation into a world class internal audit department., Internal Audit Support

• Assist in executing the pre-planning + discovery phase of each audit through effective and timely communications with auditees
• Work with audit team in planning audit activities incl. setup of audit files, scheduling etc.
• Assist in developing RCMs and audit work programmes at the request of the GIA team
• Participate in continuous auditing projects across high-risk areas in the business
• Perform all assigned audit duties in manner that reflects the highest professional standards and complies with the guidelines of the Institute of Internal Auditors
• Participate and support the GIA team on request as and when needed
Audit Issue follow-up
• Support GIA management and conduct audit issue follow up with all BUs across group through AIMS as directed by the GIA team incl. subsequent reporting (e.g. AC reporting, monthly dashboards etc.)
• Work with lead auditors to facilitate the review evidence submitted by auditees to support the closure of issues and ensure timely corroboration and remote testing of closed issues
• Work with Head Office, Divisions, Regional Offices, Business Units to analyse and resolve open audit open issues;
Projects
• Perform research as directed by GIA team using internal/external source material
• Participate in and provide support on existing department projects (e.g. COE, FIA, GAP etc.)
• Provide project status updates to management through relevant means (e.g. through ARGUS)
Controls and Compliance
• Support GIA management in the rollout and compliance with DP World controls self-assessment across all ROs and BUs (MICS reporting) including but not limited to collation, liaison and follow up with ROs and BUs on action plans, ensuring completeness, consistency and timely upload of relevant data;
• Develop regular MICS reporting to key stakeholders including Audit Committee and Group Internal Audit as minimum
• Support rollout of annual internal control and risk management certification and reporting across Group, including policy compliance for purposes of DP World Annual Report
Quality Assurance
• Run QA (IQA + Cold Reviews) projects at the direction of management and report back on areas of improvement
• Ensure the department is always ready for an EQA to be performed
Online Audit & Risk Management System (ARMS)
• Administer, manage, and maintain ARMS - the reporting tool used to capture BU and RO policy compliance, fraud risks, risk management, core control compliance ("MICS") and audit issues across the Group
• Manage ARMS user access- i.e. grant, revoke, update user access incl. annual user access reviews at a minimum
• Provide training to new/existing users to ensure full understanding on how to use the system
• Work closely with Technology Audit to ensure adequate information security measures are always in place
Methodology and Governance
• Administer the GIA Procedures Manual and other department SOPs, Guidelines etc.
• Communicate methodology and other procedural changes to the GIA team
• Collate and manage RCMs and audit programmes developed for each audit
OneNote
• Own the day-to-day administration of OneNote incl. development, general updates and amendments
• Be the point of contact for change and service requests from the team and see through to completion
• Provide training to new and existing users through applicable means.
• Review completion of audit steps and provide overviews to portfolio heads on pending actions / steps
Reporting
• Participate in key department reporting activities
• Prepare metrics for monitoring, evaluating, benchmarking and reporting on relevant audit data
• Track status and prepare monthly reporting for all department KPIS against internal audit planning/fieldwork/reporting and implementing initiatives to drive improvement in performance by team
• Create and disseminate regular, detailed and accurate Audit Dashboards (reports of key audit metrics) to Executive Management
• Prepare internal monthly audit department activity report/dashboard to Chief Internal Auditor and audit teams
• Manage the post audit customer feedback process (i.e. collation of feedback and subsequent reporting)
• Support in the preparation of data analysis for Audit Committee reporting
• Ensure audit files completed stored in department's audit document management system
• Other data management and analytical support tasks as required by audit team
• Assist in identifying key audit trends resulting from executed audits to help address root causes
Website Management
• Support management in maintaining and regularly updating content on the main GIA webpage on DP World Connexions
• Support subsections on individual webpages housed under the main GIA webpage
• Track usage and feedback from users to incorporate continuous improvement
Other
• Act as an ambassador for DP World at all times when working; promoting and demonstrating positive behaviours in harmony with DP World's Principles, values and culture; ensuring the highest level of safety is applied in all activities; understanding and following DP World's Code of Conduct and Ethics policies
• Utilise innovative ideas and tools to enhance operational effectiveness of the department
• Promote and demonstrate positive behaviours in harmony with DP World's values and culture
• Ensure that the highest levels of safety are applied in all activities.
• Understand and adhere to DP World's Code of Conduct and Ethics policies
• Perform other related duties as assigned The above outlined responsibilities are not exhaustive, and you may be required to carry out other tasks that are appropriate to your role in addition to these.
• 
  
  BSc/BA Degree plus 2-5 years directly related work experience
• Certification/designation in Audit or willingness to pursue such designation (e.g. CIA / ACCA)
Experience
• Big 4 or multinational experience preferable
• Experienced in performing and managing multiple projects with tight deadlines
• Understanding of COSO and risk assessment practices and experience in applying them to develop, collate, analyse risk data and report to various stakeholders
• Experienced in dealing with sensitive information and awareness of basic information protection controls
• Experience in working with audit management information systems
• Experience in logistics and supply chain industry beneficial but not essential
• Experience in business or operational excellence is highly valued
Skills
• Exceptional analytical skills with attention to detail and ability to work accurately essential
• Verbal skills - ability to speak one on one to obtain information, explain policies, procedures and persuade others to action items; tactful, diplomatic and approachable
• Strong reasoning skills: comparing audit/risk data to standards, analysing audit information for patterns and relationships; skilled in organising audit data in a systemic way to optimise efficiency and minimise duplication of effort.
• Numerate: skilled in practical application of percentages, ratios, arithmetic
• Expert in Microsoft Excel; Highly proficient in Microsoft Word, PowerPoint; Basic level skills with MS Access or equivalent
• Necessary affinity with IT to co-ordinate various required responsibilities (e.g. intranet, ARMS etc)
• Ability to maximise use of databases, analyse data and create useful reports/tools
• Strong business writing skills essential - writing grammatically correct, logical, concise analytical reports and conveying information in the most appropriate format.
• Self-starter with ability to work independently and follow through on assignments with minimal direction; and skilled in repetitive work according to set procedures, sequence, and pace
• Stimulating people to effective action
• Respect importance of confidentiality
• Resourceful in solving problems, quick learner and can adapt to change easily
• Must be committed to personal and company growth
• Building networking relationships with regions and business units; passing on information promptly to colleagues; ensuring mutual exchange of information.
• Curiosity to identify ways to do things better
• Thrives in a high-performance culture, with a "can do" attitude, be willing to take on broader projects, think proactively and possess good business sense and judgment
• Ability to detect and implement potential continuous improvement opportunities