Senior Booking Coordinator for Paediatric Cardiac Surgery

A Vacancy at University Hospitals Bristol and Weston NHS Foundation Trust. We are looking for a very organised and enthusiastic individual to join our proactive and encouraging team. The aim of this role is to manage the surgical bookings and give secretarial support to Paediatric Cardiac Surgery team. · TomanagepatientcommunicationsviatelephoneanduseTrustsystemstocreateletters, emailsandtextreminders · Toliaisewithandactasapointofcontactforqueriesfromclinicalandnon-clinicalstaff · Escalate patientqueries, capacity issues and breach details to the role's line manager where necessary · PatientCare: · To show acaring andprofessionalapproachtowards patients,relatives and carers.Thismay require acting with resilience to deal with sometimes distressed patients and relativesinanempatheticmanner · Tomonitor,manageandvalidateactiveandbacklogwaitinglistdata · To coordinate all outpatient clinic bookings for consultant teams,ensuring clinicsessions are booked. · To coordinate all operating theatre bookings for consultant teams,ensuring theatresessions are booked in accordance with local policies and ensure the efficientuse of theatreandbedcapacity

• To cover secretarial duties:
-typing clinic letters and operation notes, - note taking for weekly JCC meetings - liaise with the Bristol Heart Institute regarding any changes to the rota., people and vulnerable adults. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we're meeting our pledge.

Disability Confident About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England. UHBW has been rated by the CQC as 'Good' overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond. As a forward- thinking multi-award winning Trust and a digital exemplar committed to improving patient care, our world-leading research and innovations are having a positive local and global impact. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone's throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer. UHBW is committed to safeguarding and promoting the welfare of children, young