Senior Business Analyst

Ministry of Housing, Communities & Local Government, Wolverhampton

Senior Business Analyst

Salary not available. View on company website.

Ministry of Housing, Communities & Local Government, Wolverhampton

  • Full time
  • Permanent
  • Onsite working

Posted 2 weeks ago, 7 Dec | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: 09d280de871447f88d0c524e3398a3f2

Full Job Description

The Elections Digital team is responsible for delivering the key digital services which enable electors in the UK to register and vote in elections. Our digital services include the Register to Vote and Voter Authority Certificate services, two of the government’s top 75 digital services (both rated as ‘Great’), Apply for a Postal Vote and Apply for a Proxy Vote services. As well as delivering these services on a day-to-day basis, we are also working to improve and develop them. This includes work to support delivery of the Electoral Integrity Programme (EIP), part of the government’s Major Projects Portfolio, and working on new manifesto commitments.
We are looking for an experienced and motivated individual to join the Digital Delivery team as a Senior Business Analyst (BA). You’ll bring your BA experience, tried and tested array of techniques, embedded skills and knowledge of appropriate methodologies, to deliver key priority initiatives, adapting to stakeholder and programme needs, in a user-centred and agile environment.
We particularly welcome candidates from an ethnic minority background and other underrepresented groups to apply, as we work to continually improve our ability to represent the places and communities we support through our work.
Find out more about what it's like to work in a digital, data and technology role at MHCLG including our culture, ways of working, career progression and staff benefits. You can also read the MHCLG Digital blog to learn about the work we're doing., As a Senior Business Analyst, you'll:
+ help to assess and prioritise workload and tasks to align with directorate and ministerial strategic objectives, and supervise and coach any BAs on workstream tasks
+ lead BA activity on workstreams working with autonomy, applying the most appropriate BA methodology tools and techniques
+ understand the business situation to define business and user problems, identifying pain-points and opportunities, and providing recommendations
+ apply proven communication skills and facilitation techniques to lead stakeholder engagement of a wide range of internal and external stakeholders
+ lead on the elicitation and analysis of business requirements and user needs of for the initiatives you are supporting
+ lead business process modelling and re-engineering using practitioner skills and appropriate techniques to represent the current and future states
+ work closely with Delivery, Product, User-Centred Design, Operational, Policy and Technical colleagues to create collective understanding of requirements and needs to deliver new services and products
+ support development of the directorate BA service and actively engage the department Community of Practice to share best practice, Our application system is designed to remove as much bias as possible from the recruitment system – this means that a hiring manager does not know your name, your details, see your whole application in one go (or have your CV at review stage unless stated otherwise).
CV and Cover Letter Declaration
We recruit based on your knowledge and skills, and not background, gender or ethnicity - this is called anonymous recruitment.
Please remove references to your:
+ name/title
+ educational institutions
+ age
+ gender
+ email address
+ postal address
+ phone number
+ nationality/immigration status
You will need to merge your CV and covering letter into one document. When submitting your application Applied will ask you to upload a CV, when doing this you should upload your merged document of your CV and covering letter.
Most of our campaigns utilise multiple assessors and so it is possible that your application would be viewed by different assessors.
At sift, through your CV and covering letter we will be assessing, Please note that the average employer pension contribution is based upon the National minimum salary for this role. Should your agreed starting salary for this role be different, the average employer pension contribution will be calculated accordingly. If you are a Secondee, this will not apply as you will remain on your home organisation’s terms and conditions.
Benefits
Transfers across the Civil Service on or after 4 October 2018:
Any move to MHCLG from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk.
For further information about the benefits available to MHCLG employees, please see the attached Candidate Pack.
Geographical Location:
+ Bristol
+ London
+ Manchester
+ Wolverhampton
There may be opportunities for candidates to work flexibly depending on the business needs. This will be discussed with the vacancy manager on a case-by-case basis if you are successful for the role.
Sift and Interview dates
Sifting is envisaged to take place from Monday 06/01/2025 with interview dates to be confirmed. All interviews are currently being held remotely via videocall.
Reserve List
In the event that we identify more appointable candidates than we currently have posts available, we will hold applicant details on a reserve list for a period of 6 months from which further appointments can be made. This may include roles at a lower grade. Candidates placed on a reserve list will be informed of this. Those candidates who do not wish to remain on the reserve list should contact recruitment@communities.gov.uk to be removed from the reserve list.
CTC (Counter-terrorism Clearance):
Important note
Successful candidates for roles based in our 2 Marsham Street building must meet the security requirements before they can be appointed. The level of security needed is counter-terrorist check and the process can take up to 8 weeks to complete.
Please note that successful candidates will need to pass the CTC security checks – this requires you to have been resident in the UK for the past 3 years. Please refer to the MHCLG Notes on Security Clearance section of our Candidate Pack for further information on Counter Terrorism Clearance (CTC).
Candidates should also note that with effect from 1st August 2018 the department will also check all applicants who are successful at interview, against the Internal Fraud Database (IFD) held by the Cabinet Office. In accordance with the Civil Service Internal Fraud Policy, any applicant who is included on the IFD will be refused employment by MHCLG. Please see the Candidate Pack for further information on the Internal Fraud Database.
Candidate Pack Information
Please see attached Candidate pack for further information.
Before starting your application it’s very important to make sure that you are eligible to apply and meet the Civil Service nationality requirements. All candidates are expected to read the information provided in the MHCLG candidate pack regarding nationality requirements and rules
Internal Fraud Database
The Internal Fraud function of the Fraud, Error, Debt and Grants Function at the Cabinet Office processes details of civil servants who have been dismissed for committing internal fraud, or who would have been dismissed had they not resigned. The Cabinet Office receives the details from participating government organisations of civil servants who have been dismissed, or who would have been dismissed had they not resigned, for internal fraud. In instances such as this, civil servants are then banned for 5 years from further employment in the civil service. The Cabinet Office then processes this data and discloses a limited dataset back to MHCLG as a participating government organisations. MHCLG then carry out the pre employment checks so as to detect instances where known fraudsters are attempting to reapply for roles in the civil service. In this way, the policy is ensured and the repetition of internal fraud is prevented.
For more information please see- Internal Fraud Register
Feedback will only be provided if you attend an interview or assessment.

Security
Successful candidates must undergo a criminal record check.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is counter-terrorist check (opens in a new window).See our vetting charter (opens in a new window).
People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements
This job is broadly open to the following groups:
+ UK nationals
+ nationals of the Republic of Ireland
+ nationals of Commonwealth countries who have the right to work in the UK
+ nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
+ nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
+ individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
+ Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window)

Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

+ background in Business Analysis with considerable knowledge and understanding of Business Analysis principles and techniques to bring clarity to user and business problems, and shape solutions
+ experience of identifying and comparing the best processes or delivery methods, measuring and evaluating outcomes, and helping teams to manage and visualise outcomes
+ strong communication skills, and the ability to build relationships and engage with stakeholders at all levels and under varying scenarios, including where there may be conflict or competing priorities
+ considerable experience of identifying, analysing, challenging, and validating business and user requirements
+ experience coordinating and reviewing the prioritisation of requirements
+ proven ability to lead on modelling business processes at all levels of complexity, and identify opportunities to improve business performance
+ led the analysis, design, prioritisation and implementation of process changes, and supported business process testing and usability evaluations
+ experience of agile methodologies, working in multi-disciplinary teams
+ an ability to lead identification and analysis of IT system capabilities, developing models and system requirements
+ used systems analysis to support a deeper understanding of how processes and systems work, and to identify gaps to assess effect of proposed changes, + Changing and Improving
+ Delivering at Pace
+ Communicating and Influencing

Here at the Ministry of Housing, Communities & Local Government (MHCLG), we work on things that make a real difference to people’s lives.
Whether it's through the homes we live in, the work of our local councils, or the communities we’re all part of, our work is at the top of the political agenda. We have ambitious and far-reaching outcomes to achieve this year and, if you’re thinking of joining us, there’s never been a more exciting time.
We have over 3,500 staff who are based in 20 offices across the UK.

Alongside your salary of £54,531, Ministry of Housing, Communities and Local Government contributes £15,797 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
+ Learning and development tailored to your role
+ An environment with flexible working options
+ A culture encouraging inclusion and diversity
+ A Civil Service pension with an employer contribution of 28.97%, The interview will be of a blended nature consisting of the following success profiles elements:
Behaviour: Changing and Improving, Delivering at Pace, Communicating and Influencing
Technical
Strength: The strength based questions will require natural responses from the candidates.
In full the campaign will test the below Success Profile Elements:
Experience: Experience will be tested at sift around the essential skills and criteria as listed in the person specification
Technical: Technical will be tested at sift and through interview questions which will be based around the essential skills and criteria as listed in the person specification
Behaviours: Changing and Improving, Delivering at Pace, Communicating and Influencing
Strengths: Yes
We do not consider direct CV applications – you must apply for this role via the application link on Civil Service Jobs:
Please note that near miss offers may be made at the lower grade to candidates who do not meet the grade criteria for this campaign.
Grade 7 salary
+ The salary for this role is £59,946 - £70,011 (London) or £54,531 - £64,641 (National).