Senior Business Support Assistant (Internal Applicants Only)

As a Senior Business Support Assistant, you will join a friendly, motivated team committed to providing excellent customer service. You will provide back-up to colleagues across service areas and assist in handling urgent work on a daily basis., We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below. This may include requests for term-time working, part-time hours, compressed hours, flexible start and finish times, home/remote working, etc.

An opportunity has arisen for a well-organised and effective individual to join the Children and Family Services Business Support Team as a Senior Business Support Assistant.,

• Recognised Academic Qualifications e.g. 'GCSE', 'A' Levels, Vocational Qualifications, Professional/Further Education Qualifications in relevant area.NVQ 2 in Business Administration or equivalent. Or equivalent level of relevant experience.
• Be trained and proficient in all aspects of Microsoft Office including the ability to use spreadsheets and perform basic data analysis.
• Good organisational, verbal and written communication skills.
• Excellent customer care skills and a full understanding of the need to maintain confidentiality.
• To be able to produce accurate work to deadlines, including notes of meetings and work effectively and efficiently whilst under pressure.
• To have the ability to establish and maintain working relationships and communicate effectively with staff at all levels.
• To have the ability to prioritise own workload and work under minimum supervision, with a flexible approach.
You must also have an understanding of, and commitment to, equality, diversity and inclusion. In addition, we also expect you to share our commitment to our values and will ask you to evidence when you have demonstrated them as part of the selection process.


• Guaranteed contracted hours.
• Opportunities to progress within a large public sector organisation.
• Excellent Local Government Pension Scheme.
• Generous annual leave entitlement.
• Access to staff wellbeing and counselling service.
• Access to an employee discount scheme, providing a whole host of retail discount including your supermarket weekly shop and gym membership!
• Work for an organisation which 95% of our staff say is a good employer.