Senior Care Assistant

To ensure that our clients receive the appropriate support and a high-quality service.

The Role

• Carry out care calls to a high standard building a strong relationship with Clients.


• Conduct client Quality Assurance visits.


• Create, update and audit client care plans and assist with digital care planning.


• Maintain accurate Client and Care Professional records on Home Instead software.


• Conduct Client and Care Professional introductions.


• Build and maintain positive relationships with potential and existing clients, their families and other professionals involved in their care.


• Support and mentor Care Professionals.


• Provide support to the Client Experience team.


• Maintain regular contact with Clients and Care Professionals.


• Any other duties as directed by your line manager.


• Participate in on-call duties as required.


• Ensure compliance with Home Instead's Equality, Diversity and Equal Opportunities Policy, in respect of employment and service delivery.


• Carry out any other duties deemed necessary for the successful operation of the business.
  
  Must have full driving license and means of transport to visit clients.


• Experience in the care sector delivering a wide range of personal care services.


• Experience of working with Medication Administration Record sheets and medication.


• Passion for delivering the highest quality care to our clients and helping them to live independently and happily in their own homes.


• Knowledge and understanding of legislation and regulations specific to Health and Social Care.


• Good communication skills with the ability to build rapport quickly.


• Must understand the importance of confidentiality working within current legislation.