Senior Carrier Representative

The duties and responsibilities of this position consist of, but are not limited to, the following: Execution:

• Match capacity to shipments to meet customer expectations and ensure seamless freight execution
• Take ownership of strategic freight opportunities by aligning internal teams and delivering tailored capacity solutions
• Create and execute SOPs while adhering to best practices and agreed-upon KPIs
• Collaborate with internal teams to resolve shipment challenges and ensure smooth operational execution
Capacity Procurement:
• Build a healthy portfolio of carrier capacity by sourcing, negotiating, and buying at market-competitive rates
• Utilize analytics and pricing tools to guide informed buying decisions and secure capacity that meets load requirements
• Develop innovative capacity solutions, including drop trailer programs, dedicated lanes, and multi-leg movements
Internal and External Relationships:
• Build and maintain strong relationships with carriers through communication, visits, and account reviews
• Research and onboard new carriers by generating leads and qualifying opportunities
• Lead carrier evaluations to align future business needs and identify growth opportunities
Quality:
• Drive automation compliance in carrier activities in alignment with company strategy
• Ensure high-quality standards across all shipments and carrier engagements
• Comply with internal trading rules and exceed quality expectations in every aspect of the role
  
  C.H. Robinson is looking for a dynamic Senior Carrier Representative to join our team and drive success in the UK domestic market.
In this role, you will build and maintain strong relationships with carriers, strategically secure capacity, and ensure seamless execution of shipments to meet customer expectations. You'll take ownership of strategic freight opportunities, leveraging your expertise to develop innovative solutions like drop trailer programs and dedicated capacity. By using data-driven insights and negotiating effectively, you'll make informed buying decisions and grow our carrier network. If you thrive in a fast-paced environment and enjoy solving challenges, this is your opportunity to make an impact!,
• Bachelor's degree from an accredited college or university
• 3+ years of experience in carrier sales and transport coordination, specializing in the UK market
• Knowledge of managed carriers, automation tools, and recommendation systems
• Proficiency in CRM tools and business KPI management
• Excellent verbal and written communication skills
• Strong negotiation, persuasion, and influencing abilities
• Skilled at prioritization and thriving under deadlines
• Open, adaptable, and eager to learn new opportunities
• Team player with a "can-do" attitude and enthusiasm
• Strong relationship-building and customer service-focused approach
  
  C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. With $22 billion in freight under management and 19 million shipments annually, we are one of the world's largest logistics platforms and rank in the FORTUNE 200. We've been an innovator in logistics for over 100 years. Our global suite of services accelerates trade to seamlessly deliver the products and goods that drive the world's economy. With the combination of our multimodal transportation management system and expertise, we use our information advantage to deliver smarter solutions for more than 90,000 customers and 450,000 contract carriers on our platform. Our technology is built by and for supply chain experts to bring faster, more meaningful improvements to our customers' businesses., As a responsible global citizen, we contribute millions of dollars to support causes that matter to us and our people. FORTUNE has named C.H. Robinson one of the World's Most Admired Companies 2024, showcasing our position as a leader in our industry. Our commitment to excellence is further affirmed by being named a Great Place to Work 2023-24 by the Great Place to Work Institute, one of Forbes' Best Employers for Diversity and one of America's Greatest Workplaces in 2023 by Newsweek. Join us as we collaborate, innovate, and work as one global team to make life better and more sustainable for our customers, communities, and world. For more information, visit us at www.chrobinson.com .
  
  A fun, open, and inclusive workplace that encourages innovative thinking
• Possibility to develop your language skills in our multilingual offices
• Opportunities for professional growth with access to training platforms
• Comprehensive benefits: competitive salary and performance-based bonuses